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Workplace 2.0 Keynote Address GTEC 2007. 2007-10-15. Ken Cochrane Chief Information Officer of the Government of Canada. Government 2.0. Paradigm Shift Expectations are high!. Workplace is key. The Public Sector Value Chain*. The right workplace. Internal Services. Engaged &

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workplace 2 0 keynote address gtec 2007

Workplace 2.0Keynote AddressGTEC 2007

2007-10-15

Ken Cochrane

Chief Information Officer of the Government of Canada

government 2 0
Government 2.0

Paradigm Shift

Expectations are high!

Workplace is key

slide3

The Public Sector Value Chain*

The right workplace

Internal

Services

Engaged

&

Supported

Employees

Citizen

Client

Satisfaction

Trust

&

Confidence

External

Services

*Heintzman and Marson 2003

workplace 1 0

We work hard

  • But we need new methods and tools
  • Job gets done!
Workplace 1.0
getting to workplace 2 0
Getting to Workplace 2.0

Environment

Tools

1.0Workplace

2.0

Workplace

Management

slide6

Environment

  • Tone
  • Behaviours
  • Opportunities
  • Service Orientation
slide7

Environment

Setting the right tone

slide8

Environment

Encouraging the right behaviour

slide9

Environment

Finding opportunities

slide10

Environment

Focus on service

slide11

Environment

Community Enablement

slide12

Tools

  • Services 2.0
  • Collaboration
  • Knowledge Sharing
slide13

Tools

Travel

Departmental

Programs

Marketplace

Pension

Services 2.0

Business Intelligence

Core functions

Standard

Payments

Payroll

Materiel

Recruitment

HR Portal

Learning

HR

Finance

Budget

Office

Other HR

Other Finance

slide14

CIOB Communities

Tools

 Identity  Information Management  Security

 Service  Privacy  Information Technology

slide15

Management

  • Policy
  • Alignment
  • Performance
slide16

Management

RSS

Wikis

Blogs

Portals

Consultation

workplace 2 0
Workplace 2.0
  • Innovative
  • Connected
  • Empowered
  • Respected
what s next
What’s Next ?

3.0

Workplace