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Explore the investigation of retaining assets post-Boomer departure in 2013. Discuss key attitudes, values, and situational experiences such as respect for company values, commitment to quality, and work ethic. Discover effective approaches including face-to-face interactions, open dialogue, and purposeful conversations.
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COMBINED FINDINGSEPSE Investigation of Boomer Departure, 2013 • What Assets Should be Retained? • Attitudes and values, situational experience (incl. management) • Respect for company values, commitment to quality, work ethic, emotional maturity • Technical or procedural knowledge less essential • Often understand underlying technology and legacy systems best, however • Breadth and depth of need varies by company culture • What Approach to Use? • Face-to-face preferred, working together on projects, open dialogue, purposeful conversations (storytelling, cause and effect) • Training and knowledge bases not embraced, use thoughtfully • Accept extended service (part-time, consultative)