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Counselors as School Diplomats:. “Delivering Bad News in a P.C. (Parentally Correct) World”. Rebecca A. Cox, School Counselor, M.Ed., NCC, NCSC Chris D. Cox, Assistant Principal, M. Ed, Ed. Leadership and Supervision. Lighting the fuse to an Explosive Parent. Academics Behavior

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counselors as school diplomats

Counselors as School Diplomats:

“Delivering Bad News in a P.C. (Parentally Correct) World”

Rebecca A. Cox, School Counselor, M.Ed., NCC, NCSC

Chris D. Cox, Assistant Principal, M. Ed, Ed. Leadership and Supervision

lighting the fuse to an explosive parent
Lighting the fuse to an Explosive Parent
  • Academics
  • Behavior
  • Peer/Parent Relations
  • Physical/Health Status
  • Expectations vs. Transcript (Parent and Student not on the same page)
  • Ability vs. School Work Habits (Those Who Can, Do. Those Who Can’t, Blame Someone Else.)
  • Selective Memory: “If someone had told me this before now, I could have taken care of it!!!!!”
  • Disruptive in class: Minor to Severe
  • Noticeable Change in Mood or Attitude Toward School, Peers, Life
  • Attendance
only positive comments in the teachers lounge


“Only Positive Comments in the Teachers’ Lounge”


“I’m positive. This parent is the worst I have ever had to call.”


Parents and Counselors may feel that they are going in opposite directions trying to achieve the same goal.

making first contact
Making First Contact
  • Being a Professional Doesn’t Mean Being a Jerk
  • Your Attitude Sets the Tone
  • Have Your Information at Your Fingertips
  • Don’t Let Your Mouth Write a Check that Your Butt Can’t Cash
  • Remember President Nixon? Pretend that every conversation is being recorded.
making first contact cont
Making First Contact (cont.)
  • If it’s not funny, why are you laughing?
  • You are ALWAYS an Advocate for the Child. Always.
  • There are no Quick Fixes. (Have Options/Resources ready, though)
  • “Mr. Brees, please meet Mr. Colston.”
  • The First Pillar of Counseling: LISTEN.
your line in the sand
Your Line in the Sand
  • Never tolerate profanity or threats against you or others at your school.
  • Do not be afraid to challenge a slanderous comment.
  • There are No Deals to be Made
  • Do Not Become Part of the Problem (Professional Distance)
  • Rebecca A. Cox, Guidance Counselor
  • Chris D. Cox, Assistant Principal
  • Sterlington Jr High / High School
  • 233 Keystone Road
  • Monroe, LA 71203
  • (318) 665-2725 Fax: (318) 665-2727