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The Commissioning Handbook Innovation through Collaboration Alison Price, Librarian NHS Lincolnshire.

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the commissioning handbook innovation through collaboration http commissioning pbworks com

The Commissioning Handbook Innovation through Collaboration

Alison Price, Librarian

NHS Lincolnshire

As Commissioning has gained momentum in the NHS, so has the need for information professionals to gain confidence in identifying and navigating relevant information resources. 
  • This presentation describes a collaborative project which has resulted in the Wiki Commissioning Handbook – a dynamic, shared online resource that is being developed by - and for - the health library community.
background to the handbook
Background to the Handbook

In 2006-7, the National Library for Health sponsored two workshops on

the opportunities for “Bringing knowledge to bear: informing the

commissioning process in primary care”.

Recurrent themes emerged -

  • How do we know we are delivering ‘best practice’ of our own, as librarians in the commissioning field?
  • How should we navigate the resources we have available to us when answering enquiries, providing current awareness and undertaking literature searches?
  • How can we be sure we are not missing vital resources?
pooling our knowledge
Pooling Our Knowledge

Librarians have been responding individually to the unique information

needs of their own organisations, developing service approaches to

Retrieving information and building up their own resource lists to

answer commissioning enquiries.

To address the Workshop themes, a small band of librarians from

various NHS regions, all with experience of supporting Commissioning,

were approached to work together on pooling their working knowledge,

experience, ideas and ‘favourites’ lists.

nuts bolts
Nuts & Bolts


To help information professionals to support NHS staff involved in the

commissioning cycle by bringing together information resources and

examples of library service best practice.

To support information professionals at all levels of involvement with

commissioning, from those entirely new to the subject to those with

considerable experience.

To provide an understanding of the information needs of

Commissioners by including examples of search requests.

webex and wiki
WebEx and Wiki

How did a small group of geographically

dispersed health librarians work together to

pool their collective knowledge? 

Sponsorship & Leadership.

The World of Wiki.

What commissioning involves and the stages of the commissioning cycle;
  • Key areas in which those involved in commissioning need and want information; 
  • How to locate the best available evidence for commissioners;
  • Advice on best practice in providing library services to support commissioners.
collaboration collaboration collaboration
Collaboration, Collaboration, Collaboration.

This project has been about collaboration at

all levels – from the ‘Do Once and Share’

approach to the delegation of tasks.

the commissioning handbook goes live
The Commissioning Handbook Goes Live!

Accessing the wiki is simple and requires no

registration or logging in – just head to the

homepage and dive in!


Defining “World Class Commissioning”

The roles and information needs of those involved in commissioning

Leading the NHS; engaging with partners


Benchmarking, Best Practice and Innovation

Information resources to support commissioning

8.1 In priority areas

8.2 For specific populations

8.3 For specific diseases or conditions

8.4 For specific service sectors

Legal information

Organisations that support commissioners

Professional development for commissioners

  • Introductory Comment
  • Advice on Searching
  • Search Strategies
  • Links to Relevant Resources
librarians best practice
Librarians’ Best Practice

Searching for information for commissioning

Tips on searching the web

Examples of search strategies

Information services for commissioning

Managing libraries, knowledge and data

Information supply; collaboration or competition

Professional development for librarians

work in progress
Work in Progress

The Handbook is a ‘work in progress’. As the

commissioning agenda evolves, so will the

Commissioning Handbook.

The Handbook reflects the availability of resources

in specific subject areas. Some of the pages are

bursting with links and information, others are

rather sparse. With time we hope to see them

filled with resources and experience.

Resources have not yet been identified

for this section.  

Can you make a recommendation?

No matter how experienced, or how new, we

are to supporting commissioning, there will always

be someone who finds a new resource, develops a

new searching strategy, or has best practice to


Share what you know!

flexible adaptable
Flexible & Adaptable!
  • Goodbye World Class Commissioning!
  • Hello Practice Based Commissioning!

The names may change, but the information

needs, and the information retrieval skills and

resources required to meet them, remain constant.

With just a little tweeking of the terminology used,

the Commissioning Handbook is being updated to support

the Commissioning agenda of the new Coalition