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What Is the ISO 13485 Standard and How Does It Relate To Quality Performance?
What is the ISO 13485 standard? • The ISO 13485 standard is the quality management standard that helps medical device production companies resolve problems in quality assurance procedures. • It allows the management team to follow a systematic way for how to accomplish effective quality management protocols and for improving customer experience and therefore increasing their loyalty factor. • It enhances risk management and product safety. • It facilitates access to global markets by meeting international standards.
What are the main clauses? • Scope and applicability • Quality management system requirements • Management responsibility • Resource management • Product realization • Measurement and improvement
How does the standard increase quality performance? • Provision of Resources: Determine and provide the resources needed to implement and maintain the QMS and enhance customer satisfaction. • Human Resources: By ensuring that personnel perform work that effects product quality are competent based on education, training, skills, and experience. • Infrastructure: It determines, provides, and maintains the infrastructure needed to achieve conformity to product requirements. • Work Environment: It manages the work environment needed to achieve conformity to product requirements. • Management Commitment: Top management must demonstrate its commitment to the development and implementation of the QMS and its effectiveness. • Customer Focus: Ensure that customer requirements are determined and met to enhance customer satisfaction. • Quality Policy: Establish a quality policy that is appropriate to the purpose of the organization and includes a commitment to comply with requirements and maintain the effectiveness of the QMS. • Planning: Define quality objectives and ensure planning is carried out to meet the quality policy and objectives.
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