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Ops Control Tools

Ops Control Tools. April 18, 2011. Agenda. Types of ops control tools How to implement in Profit Tools Examples Demo Discussion / Q&A. Types of Ops Control Tools. Analysis What’s been going right or wrong? Monitoring / Assessment Is it continuing / getting better / worse? Intervention

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Ops Control Tools

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  1. Ops Control Tools April 18, 2011

  2. Agenda • Types of ops control tools • How to implement in Profit Tools • Examples • Demo • Discussion / Q&A

  3. Types of Ops Control Tools • Analysis • What’s been going right or wrong? • Monitoring / Assessment • Is it continuing / getting better / worse? • Intervention • “Heads up” to incidents happening now • Ability to influence outcomes

  4. How to Implement in PT • Analysis • What’s been going right or wrong? • Assessment • Is it continuing / getting better / worse? • Intervention • “Heads up” to incidents happening now • Ability to influence outcomes Reporting, Excel, B.I. tools Auto-Reporting, Dashboarding Exception Reporting, Alerts

  5. Analysis Examples(What’s been going right or wrong?) • Financial • Operations

  6. Monitoring / Assessment Examples(Is it continuing / getting better / worse?) • Dashboarding • Quickviews are very configurable • Auto-Reporting • To email, to network

  7. Intervention Examples(“Heads up” to incidents happening right now,& Ability to influence outcomes) • Let’s take a closer look in a demo at: • Exception Reporting • Escalation Options • Let’s discuss other future possibilities • Internal use of EN for email, & alerts(??) • Other ideas / requests?

  8. Improvement:You now have the tools to… • Identify what needs to happen • Track overall progress • Give “heads up” to both staff & managers • Be focused and proactive with your time Discussion / Q&A

  9. Thank You!

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