QUALITY MANAGEMENT

1. QUALITY MANAGEMENT Alina Ivanovaite Vilnius Business College

2. The aim of the quality management: • To elaborate, maintain and integrate the key quality assurance and enhancement policies and procedures into each activity of the project to achieve the goals and aims set by the project and to guarantee their sustainability after the project period is completed EIT Project Meeting 2 - Copenhagen 19-20 March 2007

3. Being the key issue Quality Management integrates all aspects and stages of all project activities; therefore, it is regarded as a long-term process serving as the base for all the work packages of the project. Duration: 2006 10 01- 2008 09 30 EIT Project Meeting 2 - Copenhagen 19-20 March 2007

4. Quality Management involves: • Evaluation of the project itself, i.e. project management and quality management • Evaluation of project outcomes/results (external) • Evaluation of effectiveness of dissemination and volarisation EIT Project Meeting 2 - Copenhagen 19-20 March 2007

5. What is being done now: • Regular meetings with the External Project Evaluator • SWOT analysis (Project Risk Analysis) • Risk evaluation analysis • Risk elimination plan • Milestone reports • Monthly reports EIT Project Meeting 2 - Copenhagen 19-20 March 2007

6. Project Risk Analysis SWOT analysis: • Internal: • Strengths • Weaknesses • External: • Opportunities • Threats EIT Project Meeting 2 - Copenhagen 19-20 March 2007

7. Strengths: • Project team qualifications/skills • Qualification diversity • Team inner motivation • Time frame • Strong links within the partnership and team work experience EIT Project Meeting 2 - Copenhagen 19-20 March 2007

8. Weaknesses (1): • Cross-cultural differences • Distant communication • Different level of quality standard interpretation • Multitasking EIT Project Meeting 2 - Copenhagen 19-20 March 2007

9. Weaknesses (2): • Different level of commitment • Limited level of financial resources for project support • Lack of experience in big project management • Poor reporting discipline EIT Project Meeting 2 - Copenhagen 19-20 March 2007

10. Opportunities: • Project relevance (innovative, under demand) • Project commercialization • Project continuity • Possibility to attract additional members interested in project continuity and commercialization EIT Project Meeting 2 - Copenhagen 19-20 March 2007

11. Threats: • Changes in team member priority during the project timeline that will directly influence the project workload • Subcontracting financial demand increase compared to the current budget • Delays in financial flows EIT Project Meeting 2 - Copenhagen 19-20 March 2007

12. SWOT analysis is followed by Risk Evaluation Analysis which includes: • Analysis of weaknesses and potential risks • Impact of the identified risks and weaknesses on the project EIT Project Meeting 2 - Copenhagen 19-20 March 2007

13. Risk Evaluation Analysis is followed by Risk Elimination Plan which will include: • Consequences of identified risks • Elimination actions • Necessary resources • Person responsible • Risk indicators (e.g. poor participation, not replying to requests, etc.) EIT Project Meeting 2 - Copenhagen 19-20 March 2007

14. Reporting: • Monthly reports submitted to the external evaluator by the project Coordinator • Milestone reports provided by Work-package leader at the end of the WP EIT Project Meeting 2 - Copenhagen 19-20 March 2007

15. Thank you for your attention!