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Stuff They Never Taught Me About Work When I Went to School

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  1. Stuff They Never Taught Me About Work When I Went to School Designed Exclusively for the 2007 MASFAP Training Conference Presented by Terry D. Everson Senior Vice President of Sales & Training

  2. Personal Learning JournalInitial Learning Objectives A training program is like a communication situation in one important way: If you are clear about what you want or need, and you are willing to ask for it, you are more likely to get it. • In the space below, write down what you want or need from this training program. ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

  3. Ah-Ha’s

  4. Agenda • Welcome and Sessions Overview • So You Want To Be a Leader, huh?* Leaders vs. Managers* Leadership Defined* Competencies vs. S/K/A • The 24/7 Job Interview* On Becoming Management Minded* The 4 P’s • Yes, Virginia, There is a Box* Pioneers Vs. Settlers • Chuck, stop it. Joe’s in Right Field • I Am the Boss! • Live by the “Next Time Rule”* You Can’t Win Them All* Nobody’s Perfect • Action Planning, The True Evaluation

  5. Session Pre-Quiz T/F ____ Since you are good at your job, you know as much as anyone else about how to get ahead. ____ You are loyal to your school that you work for—and you can expect such loyalty to be rewarded. ____ You want everyone you work with to like you. ____ If you do your job well, you deserved praise and recognition. ____ You should never make mistakes on the job. ____ The more education and training you have, the better your chance for a good job. ____ If you are really good friends with the boss, you job is safe.

  6. Sources of Power Managers Leaders

  7. Make-Up of the Leader

  8. Oprah Was Right, Partially!! • Preparation • Opportunity • Guts

  9. I Can’t Believe They Didn’t Hire Me After I Nailed the Interview (Terry’s 4 P’s)

  10. Like vs. Respect Logic/Reason Emotion Communication

  11. Sources of Conflict Practical Creative Structured Flexible

  12. What is Your Role • Pioneer • Settler • Wagon Master

  13. Your Job: “He Might Be a ButtHead, But He’s My ButtHead” • Rules from Betty:Don’t talk back to the coachPlayers play their positionsCarrying Vs. CaretakingYou can’t win them allLive by the “next time” ruleWould I hire me?We own this place, we don’t rent it!

  14. Throw It Against The Wall • It Stuck! • It Didn’t Stick • It Stuck But It Stinks • Can We Agree to Disagree? • Stick to Knitting • Be True To Your School • The Devil Didn’t Make You Do It!

  15. Call to Action I will do what? By when? Action Date Signed___________________ Date______ 15

  16. Contact Information Terry D. Everson Senior Vice President of Training and Sales Student Loan Xpress 3532 John Muir Drive Middleton, WI 53562 terry.everson@slxpress.com (o) 608-831-5586 (f) 608-831-5589 (c) 608-225-3762