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Explore the complexities of learning English as a second language amidst the balancing act of retaining one's native language. Discover how Language Line's professional interpreters and services support refugees in accessing crucial information and services for effective integration and employment.
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Language and Resettlement Diana Clark Manager Language Line Office of Ethnic Affairs
Learning English, a dilemma “The conditions that promote second language acquisition are usually detrimental to the retention and command of the language of origin and vice versa.” Esser (2006)
Language Linetelephone interpreting • 44 languages • 100 agencies • Professional qualified interpreters • Most interpreters are now based here • Interpreter development and professionalisation
Support for refugees • Access to services and information • Bridge towards self sufficiency • Work closely with Immigration TeRewaRewaBridge – New Plymouth
Effective integration • Learning English essential • Employment and settlement • Enables participation • Usage is needed to retain recently learned English
English and Education • English is also needed for further education • IELTS 7 for university • Challenging level for English learners