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AVC Skills Development

AVC Skills Development. Government/SITA requirements R&D Technology Advisory Services Izak de Villiers 15 October 2009. Agenda. Role players Goals and principles Contract 431 overview Architecture Issues and challenges Rules and processes Conclusion. Role Players. Government:

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AVC Skills Development

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  1. AVC Skills Development Government/SITA requirements R&D Technology Advisory Services Izak de Villiers 15 October 2009

  2. Agenda • Role players • Goals and principles • Contract 431 overview • Architecture • Issues and challenges • Rules and processes • Conclusion

  3. Role Players • Government: • DPSA: owner and custodian of contract • Departments and other public bodies: users of contract • GITO Council: standards and policies • SITA: • Certification of ICT goods and services • Procurement: custodian of process • R&D TAS: technical process and consultation services • Industry: • Manufacturers (OEMs): standards and accreditation • Suppliers: solutions based on contract conditions • Industry bodies (e.g. SABS, SACIA)

  4. Goals and principles • Regional procurement and local development • NIPP: investment in economy • Contract goals: • Successful solutions implemented for Government • Not technical, but solution-focussed • Are clients getting what they require (vs. what they want)? • Are they deploying the solutions correctly? • Are their expectations realistic? • National and regional service and support (footprint)

  5. e-Government House of Values Lower Cost Increased Productivity Citizen Convenience Security BEE Enablement Reduced Duplication Economies of Scale Interoperability Government Architecture Enable Lower TCO Results Performance Fewer Items on Contract Compliance to Certification Regional Procurement & NIPP Initiatives MISS Bulk Purchasing Contracts MIOS Overall Government Architecture Input

  6. Contract 431 overview • Transversal contract for AVC (Audiovisual Communications Technology) • High level of skill, preferably certified according to AV industry standards • Required InfoComm CTS-x or equivalent “It is important for Government that services are provided by qualified resources. This includes technical resources certified for AV and VC solutions.” • Regional footprint

  7. 431 Architecture • Requirement-driven (more of an issue than you think!) • Solution focus • Skills are vital! • Box-dropping is frowned upon • Only accredited SPs are allowed

  8. 431 Issues and Challenges • Skills shortage (especially in regions) • Experience from other contracts/industries: OEMs have to handle service & support • No local AV certification or training • Convergence of IT and AV industries • Defining the client’s requirement! • Getting to a workable, cost-effective solution • Remedies: • Contract conditions • Advisory services • Deployment guides • Skills development: work with OEMs to invest in and develop partners

  9. 431 Rules and processes • Contract allows for growth of suppliers: their service offering can be increased as their accreditation credentials improve • Only accredited bidders with accredited products in accredited regions • Accountability/risk for working solution lies with suppliers, not Government • Amber- and blacklisting processes • Technology management processes • RFQ process definition and rules

  10. Conclusion • SACIA would support SITA and Government goals in terms of local skills development and accreditation

  11. Thank You!Questions? The future has arrived; it’s just not evenly distributed. – William Gibson

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