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Chapter 3 . Personal and Professional Relationships and Communication. Questions related to boundaries. Is this in my client’s best interest? Whose needs are being served? Will this have an impact on the service I am delivering?.

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Presentation Transcript
chapter 3

Chapter 3

Personal and Professional

Relationships and Communication

questions related to boundaries
Questions related to boundaries
  • Is this in my client’s best interest?
  • Whose needs are being served?
  • Will this have an impact on the service I am delivering?
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Should I make a note of my concerns or consult with a colleague?
  • How would this be viewed by the client’s family or significant other?
  • How would I feel telling a colleague about this?
slide4
Am I treating this client differently (e.g., appointment length, time of appointments,

extent of personal disclosures)?

  • Does this client mean something special to me?
  • Am I taking advantage of the client?
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  • Does this action benefit me rather than the client?
  • Am I comfortable in documenting this decision/behavior in the client file?
  • Does this contravene regulations, written Standards of Professional Conduct, or the Code of Ethics for the certifying group I belong to, etc.?
types of disclosure
Types of Disclosure
  • Deliberate
  • Unavoidable
  • Accidental
  • As a result of client action
classification of disclosure
Classification of Disclosure
  • Meta-disclosure
  • Irresponsible disclosure
  • Manipulative disclosure
  • Competitive disclosure
key steps to establishing empathy
Key steps to establishing empathy
  • Identify strong feeling in the clinical encounter
  • Pausing to imagine how the patient feels
  • Stating to the patient what the perception is of the feeling state in an effort to validate the feeling
  • Communicate interest in working with the patient regarding the issue shared in the encounter
compassion fatigue also known as
Compassion Fatigue also known as:
  • Secondary Traumatic Stress
  • Vicarious Traumatization
  • Secondary Traumatization
symptom clusters for compassion fatigue fall into three categories
Symptom clusters for compassion fatigue fall into three categories:
  • Avoidance
  • Arousal
  • Intrusion
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