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Sims for soft skills. CPI 494, April 23, 2009 Kurt VanLehn. Your questions (no answers yet). Cultural relativity? 3 different types of negotiation seems too simple. Are there other factors? Mood? XAI how smart is it? What are its capabilities.

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sims for soft skills

Sims for soft skills

CPI 494, April 23, 2009

Kurt VanLehn

your questions no answers yet
Your questions (no answers yet)
  • Cultural relativity?
  • 3 different types of negotiation seems too simple. Are there other factors? Mood?
  • XAI how smart is it? What are its capabilities.
  • Can it really teach me something about being human when its not human?
  • How flexible in response to student’s negotiation? Can it respond to novel negotiations?
  • Why choose the doctor scenario?
  • Rewind the sim and play forward
who is being trained
Who is being trained?
  • Military – Captain
  • Straigtforward
  • Not very emotional; not empathetic
  • Not so got at gestures?
what is the task
What is the task?
  • Negotiation.
  • Laying my cards on the table; getting other’s stiaution; finding a compromise.
  • How to cajole into doing something.
how does the doctor s affect work
How does the Doctor’s affect work?
  • Three meta-states; stances
    • Avoidance
    • Distributed – attacking and trying to win
    • Integrative – compromising & collaborating
  • State
    • Topic resource must be available
    • Danger here vs. elsewhere
    • Patients survive the move
what causes stance transitions
What causes stance transitions
  • Avoidance (trying to get out of negaoting)
    • Believes can can avoid the negotiation
    • Doesn’t agree with Captain’s goals
  • Attacking & wining
    • Believes can’t get out of negotiation
    • Still doesn’t agree with Captain’s goals, logic,
  • Actually negotiating
    • Believes that there is a chance to benefit
    • Trust
    • Shared goals
what does trust dependent on
What does trust dependent on?
  • Credibility – not lying; ability to do what you promise
  • Familarity e.g., polite
  • Solidarity – shared goals
what is a training session comprised of
What is a training session comprised of?
  • Negotiation
    • NL dialogue; speech generator.
    • Not clear what the input modality is – menus?
    • Speech now.
    • Intonation?
  • After action review (AAR)
what tutoring occurs during the task
What tutoring occurs during the task?
  • No rewind
  • NO help
  • No nothing
what tutoring occurs after the task
What tutoring occurs after the task?
  • Rewind
  • Feedback on their log file
    • Some positive (and lots negative)
  • Types of events that need comment
    • Good things
    • Ommissions
    • Commisions
does this really change the user s beliefs behaviors
Does this really change the user’s beliefs/behaviors?
  • Interrogation of the Doctor is slow way to “discover” a thoery of emotion/negotiation.
  • May not cause a change in the student’s actions.
  • Doesn’t transfer to real world.
  • Apprise student of how delicate situations really are. Sensitization.
  • Could have more gestures instead. Or just a symbol… pop out of the Doctor’s head
what are the 3 subtasks of aar
What are the 3 subtasks of AAR?
  • Assess the student’s performance
    • Walking the logs & looking for ommision & commissions.
    • Hand authored rules; looking at decreases in Doctor’s trust or stance…
    • Annotate the log
  • Select annotations, order them them, plan the session
  • Executes the plan
looking for deeper diagnosis
Looking for deeper diagnosis?
  • Is there a underlying trait or belief that is causing multiple “errors” in the negotiation?
  • E.g., “half the patients might be insurgents” could cause multipel mistakes
how is planning the aar done
How is planning the AAR done?
  • Priorities?
  • Pre-req relations between tutoring task?
  • Students have not control over what gets taught
  • Not as fancy planning knowledge as Proust & other others.
how is running the aar done
How is running the AAR done?
  • Branchin g offf to the XAI interrogataion session
  • No formal didactic teaching
why do the authors contrast this to discovery learning
Why do the authors contrast this to discovery learning?
  • When they ask questions of the doctor during AAR, they are trying to discover a theory of emotion and negotiation.
  • Text mentions some tutoring on what questions to ask… but not much said.
  • Not clear what benefits of discovery are here
what is the role of xai why needed
What is the role of XAI? Why needed?
  • Noticed that negotiatiors are see their internal state.
  • Seems like a good applciation of Xai
  • Might be that its too siple
how does xai work
How does XAI work?
  • Processed the logs in RDB.
  • SQL queries on it
  • Reasoingn about cause effecti; which is driven by stuff recored in the RDB.
  • Authored queries in LF (logical form)
    • Translation into SQL
    • Translation into English
is this whole cool thing overkill would something simpler work well
Is this whole, cool thing overkill?Would something simpler work well?
  • Replace fancy XAI with canned text epxlanations.
  • Students just want to find out what t