PMI – CV Symposium . Hard Skills Lead to Projects Soft Skills Lead to Success Dr. Jerry Brightman President - The Leadership Group. The Palette. Today’s Program. Differentiating “Hard” Skills from “Soft” Skills Management Versus Leadership Lessons from Leadership Research
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Hard Skills Lead to Projects
Soft Skills Lead to Success
Dr. Jerry Brightman
President - The Leadership Group
“Hard skills” are technical or administrative procedures related to an organization’s core business.
“Soft skills” (also called “people skills”) are typically hard to observe, quantify and measure.
“One strikingly consistent finding is that today technical and functional expertise matters less at the top than business acumen and "soft" leadership skills do.”
Harvard Business Review March, 2011
1. Interpersonal Skills
Those skills that help one to interact with her/his colleagues.
EQ versus IQ
The ability to be a critical thinker and make sense
of the Whole.
• The skills that got us to where we are today may
not be the skills that we need to get us to where
• Strengths overused can eventually become weaknesses
Two 360-degree instruments that
emerged from the research on
why leaders derail
Getting information, Making sense of it; Problem identification
IMPORTANCE: Self: 1 Others: 1 Boss:
1. Seeks information energetically.
2. Probes, digs beneath the surface, tests the
validity of information.
3. Creates order out of large quantities of information.
4. Keen observer of people, events, things.
5. Defines problems effectively; gets to the heart of
6. Spots problems, opportunities, threats, trends early.
7. Logical, data-based, rational.
Communicating information, ideas
IMPORTANCE: Self: Others: 3 Boss: 1
8. Adept at disseminating information to others.
9. Crisp, clear, articulate.
10.Good public speaker; skilled at performing, being
11. Makes his or her point effectively to a resistant audience.
communicator on paper; good writing skills.
= Development Needed
= Boss’s Response
= Number of Additional Responses
Meeting Job Challenges• Resourcefulness • Doing Whatever It Takes • Being a Quick Study • Decisiveness • Leading People• Leading Employees • Confronting Problem Employees • Participative Management • Change Management • Respecting Self and Others• Building and Mending Relationships • Compassion and Sensitivity • Straightforwardness and Composure • Balance Between Personal Life and Work • Self-awareness• Putting People at Ease • Differences Matter • Career Management • Problems That Can Stall a Career • Problems with Interpersonal Relationships • Difficulty Building and Leading a Team • Difficulty Changing or Adapting • Failure to Meet Business Objectives• Too Narrow Functional Orientation
PMs and Engineers
WHAT’S YOUR VISION FOR YOU?
To Twyla Tharp
“In order to be
creative you have
to know how to
prepare to be
WHAT DID YOU LEARN TODAY?