Bridges to Success

1. Contact Information Bridges to Success

2. WFD System Impetusfor Change • 50% of those sent through the Work First program return to cash assistance within one year* • 70% of longer term cash assistance recipients sent to Work First return to cash assistance within one year* • 25% of MI’s working families cannot meet their needs • Unemployment in January 2008 in Michigan was 7.4% • *Michigan’s Challenge: Helping Low Income Families Attain Self-Sufficiency • Mi League for Human Services (2004); 2006, American Community Survey

3. “We cannot guarantee you any lifetime employment. But we can guarantee you that government and companies will focus on giving you the tools to make you more lifetime employable.” - Thomas Friedman from The World is Flat A New Social Contract

4. A network of businesses reaching out to community and government resources to collaboratively provide solutions that positively impact the lives of employees and provide a sustainable economic and competitive advantage to each stakeholder. www.grsource.org July 2002, The SOURCE

5. Video footage provided by The SOURCE, all rights reserved and usage must be with their permission

6. Private / Public Partnership A Dual Customer Focus CONSORTIUM LAYER DEPT OF COMMERCE • Dedicated Staff • Employer Funded • Onsite Hours • Intensive case management • Available throughout employment • Retention Focused • Skill Development • Metrics & ROI Driven EMPLOYER MEMBERS COMMUNITY COLLEGE DEPT OF LABOR EMPLOYER / EMPLOYEE RESOURCE NETWORK LAYER • Alignment w/ Programs • Leverage existing funds • Greater Mission Achievement • Enhanced Employer Engagement • Improved information sharing • Reduced Recidivism DEPT HUMAN SERVICES & PRIVATE CASE WORKERS COMMUNITY NONPROFITS

7. Video footage provided by The SOURCE, all rights reserved and usage must be with their permission

8. Intuitive (Soft) Skills Technical Skills Assessment ( PSA’s ) Assessment (WorkKeys) Life Skills Training Remediation Balance: The New Success

9. Assessment • Training and Advancement • Skills Matches between Manufacturing & Health Care • Transition Pathways Bridges to Success

10. Impact : The SOURCE SW 2006 • 617 employees trained • 87% average yearly retention rate • 239% average Return on Investment • $1 million savings to the State

11. Video footage provided by The SOURCE, all rights reserved and usage must be with their permission

12. West Michigan TEAM is a nonprofit organization pioneering breakthrough approaches to workforce development. • We work across sectors to improve the lives of workers, increase the success of businesses, and optimize the effectiveness of government. • We bring together private, public and nonprofit organizations to strengthen local economies throughout the region. • Through a unique, proven Tri-sector Employment & Advancement Model (TEAM), we create vibrant local networks that benefit employees and employers.

13. Return on Investment • Prevent the cost of turnover • Improve the return on training dollars spent • Public Sector dollars leveraged on behalf of employees • Increase employee engagement, efficiency and productivity

14. Competitive Advantage • Ability to recruit and retain from a larger pool of candidates when the labor market tightens up • Access to dollars through strategic Public/Private partnerships • Consortium controls the programs, measures of success and outcomes • Ability to be proactive in human capital development instead of reactive, build awareness for employers to connection

15. TEAM delivers distinct value in three ways. We provide: New connectionsfor small and midsize companies—helping them participate in local workforce resource networks as well as government-funded workforce development programs. Expanded reachfor public and nonprofit agencies—helping them efficiently engage and effectively serve more workforce members. Easy accessto opportunities for lower-wage employees—helping them access on-the-job supports and advance through training and education programs.

16. SOURCE NW RERC Kent County SOURCE SE SOURCE SW LEGEND Branch: Affiliate: Manufacturing: Health Care: Reentry: MUSKEGON Muskegon County West Michigan Regional Network TRI-CITY RERC HFC HFC HOLLAND RHFC Ottawa County HFC ZEELAND Calhoun County Kalamazoo County RERC BC CAREERS KZOO CAREERS

17. Relevant Definitions Consortium—a group of businesses connected by geography or industry that are working together in the TEAM model. Example: The SOURCE SW Affiliate network—a group three or four consortiums sharing knowledge and support through a TEAM leader. Example: The SOURCE or Health Field Collaborative Regional network— a group of three or four affiliate networks advancing the TEAM model across a broader geography. Example: West Michigan TEAM National network—the group of all regional networks, affiliate networks, and consortiums advancing the TEAM model.

18. Next Steps: • Continued Regional Expansion – in connection with 21st Century Jobs Initiative • Middle Skill Development - next level of development focus for training and advancement programming • Regional Metrics Gathering – increase quantifiable measures for broader systems impact

19. Success in Numbers • By the end of 2010 West Michigan TEAM seeks to have launched 15 consortiums: • Serving 120 companies/ 30,000 employees • Leveraging $1.5 million in private dollars • Utilizing $600 thousand in public sector dollars • Returning a value of $3 million for employer investment • Saving the public $6 million.

20. Contact Information James Vander Hulst 1.616.454.8738 jvanderhulst@westmichiganteam.org Ashleigh Emmerson 1.616.454.8738 aemmerson@westmchiganteam.org This work has been made possible, in part, due to support through the Michigan Regional Skills Alliance, Mi DLEG and WIRED, US DOL innovations Thank you