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The Millennial Generation: From the Classroom to the Workforce, What Can We Expect. Terri Manning Bobbie Everett Cheryl Roberts. A Study Funded by the Workforce Development Board. It May Take a Village to Raise a Child, but it Takes a Society to Raise a Generation. Economic Conditions

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The millennial generation from the classroom to the workforce what can we expect

The Millennial Generation:From the Classroom to the Workforce, What Can We Expect

Terri Manning

Bobbie Everett

Cheryl Roberts

A Study Funded by the Workforce Development Board

It may take a village to raise a child but it takes a society to raise a generation

It May Take a Village to Raise a Child, but it Takes a Society to Raise a Generation

Economic Conditions

Societal Norms

Political Events

Major Crises

Each generation
Each Generation Society to Raise a Generation

  • Consists of approximately a 20-year span (not all demographers and generation researchers agree on the exact start/stop dates)

  • Has a unique set of values

  • Reacts to the generation before them

  • Looks at their generation as the standard of comparison

  • Looks at the next generation skeptically “these kids today…”

  • Those born on the “cusp” may have a blended set of characteristics

  • They are either idealistic, reactive, civic or adaptive

The veterans also known as the silent generation or the greatest generation 1925 1942 adaptive
The Veterans (also known as the Silent Generation or the Greatest Generation) 1925–1942 (adaptive)

  • Core Values

    • Dedication

    • Hard Work

    • Conformity

    • Law and Order

    • Patience

    • Delayed Reward

    • Duty before Pleasure

    • Adherence to Rules

    • Honor

The veterans
The Veterans Greatest Generation) 1925–1942 (adaptive)

  • Children of the Great Depression and WWII, this generation decided not to attack the institutions created by the generation before them, but instead, as global thinkers, they chose to focus on improving and refining them so that they could be good for everyone, not just a select few.

  • The overall goal was not to change the system, but to work within it.

  • While economically very successful, they were also the inventors of "the midlife crises" probably because they didn't get a chance to enjoy the freedoms of their youth.

The veterans1
The Veterans Greatest Generation) 1925–1942 (adaptive)

Important Events

  • Lindbergh Completes First Transatlantic Flight

  • Stock Market Crash

  • Depression

  • The New Deal

  • Social Security

  • Pearl Harbor

  • The End of WWII

  • FDR Dies

  • Korean War

Cultural memorabilia for the veterans
Cultural Memorabilia for the Veterans Greatest Generation) 1925–1942 (adaptive)

  • Kewpie Dolls

  • Mickey Mouse

  • Flash Gordon

  • Radio

  • Wheaties

  • Tarzan

  • Jukeboxes

  • Blondie

  • The Lone Ranger

  • The McCarthy Era

The veteran generation childhood
The Veteran Generation Childhood Greatest Generation) 1925–1942 (adaptive)

  • Raised by the GI Generation (civic)

  • Large families (3-5 children)

  • Strong sense of extended family (same town or home)

  • Grandparents in the home

  • Average 10-year-old spent 4-6 hours daily with a significant adult role model

  • Rural society

  • Apprenticeship businesses and farming

  • Perception of the world as “safe”

The baby boomers 1943 1964 the largest generation idealist
The Baby Boomers 1943–1964 (the largest generation, idealist)

  • Core Values

    • Optimism

    • Team Orientation

    • Personal Gratification

    • Health and Wellness

    • Personal Growth

    • Youth

    • Work

    • Involvement

Baby boomers
Baby Boomers idealist)

Important Events

  • Rosa Parks

  • First Nuclear Power Plant

  • The Civil Rights Act

  • Cuban Missile Crisis

  • John Glen Orbits the Earth

  • Martin Luther King Leads March on Washington, D.C.

  • President John F. Kennedy Assassination

  • National Organization for Women Founded

  • Martin Luther King Assassination

  • Robert F. Kennedy Assassination

  • Watergate

  • Kent State Massacre

  • Vietnam War

Cultural memorabilia for baby boomers
Cultural Memorabilia for Baby Boomers idealist)

  • Television

  • The Ed Sullivan Show

  • Barbie Dolls

  • Fallout Shelters

  • Poodle Skirts

  • Pop Beads

  • Slinkies

  • TV Dinners

  • Hula Hoops

  • The Peace Sign

  • Laugh In

The baby boomer childhood
The Baby Boomer Childhood idealist)

  • Divorce reached a low in 1960 of 9%

  • Families moved due to GI Bill, GI housing and industrialization

  • First generation to live miles from extended family

  • Family size smaller (2-3 children)

  • Few grandparents in the home

  • Moms stayed home

  • Dads carpooled

  • Children spent significant time with adult role models

  • Perception of the world as “safe”

Baby boomer results
Baby-boomer Results idealist)

  • Very idealistic - banned together and walked through life with their fists held high

  • Generation gap occurred between them and their parents

  • Captured phrases like “why be normal” and “question authority”

  • They weren’t friendly toward authority figures

  • Did not get along with their parents and swore they would not raise their kids like they were raised

  • As adults - work an average of 55 hours per week

The gen xers 1965 1982
The Gen Xers 1965–1982 idealist)

  • A Lost Generation… A Nomadic Generation…..

  • Half the Size of the Baby Boom (reactive)

  • Core Values

    • Dedication

    • Hard Work

    • Conformity

    • Law and Order

    • Patience

    • Delayed reward

    • Duty before pleasure

    • Adherence to rules

    • Honor

Gen x
Gen X idealist)

Important Events

  • Women’s Liberation Protests

  • Watergate Scandal

  • Energy Crisis begins

  • Tandy and Apple Market PCs

  • Mass Suicide in Jonestown

  • Three Mile Island

  • US Corporations begin Massive Layoffs

  • Iran Hostage Crisis

  • John Lennon Shot and Killed

  • Ronald Reagan Inaugurated

  • Challenger Disaster

  • Exxon Valdez Oil Tanker Spill

  • HIV

Cultural memorabilia for gen x
Cultural Memorabilia for Gen X idealist)

  • The Brady Bunch

  • Pet Rocks

  • Platform Shoes

  • The Simpsons

  • Evening Soaps (Dallas and Dynasty)

  • ET

  • Cabbage Patch Dolls

  • Super-hero Cartoons on TV (He-man)

Generation x
Generation X idealist)

  • This is the conscientious, extremely pragmatic, self-sufficient generation that has a ruthless focus on the bottom-line.

  • Born and raised at a time when children were at the bottom of our social priorities, Gen Xers learned that they could only count on one thing - themselves. As a result, they are very "me" oriented.

  • They are not active voters, nor are they deeply involved in politics in general.

The gen x childhood
The Gen X Childhood idealist)

  • Divorce reached an all-time high

  • Single-parent families became the norm

  • Latch-key kids were a major issue of the time

  • Children not as valued – looked at as a hardship

  • Families spread out (miles apart)

  • Family size = 1.7 children (many only-children)

  • Perception of the world as “unsafe”

  • Average 10 year old spent 14 ½ minutes a day with a significant adult role model

  • Parents looked around and said – we need to do this better

The echo boom millennials
The Echo Boom/Millennials… idealist)

  • The Millennials are almost as large as the baby boom-some say larger - depending on how you measure them (approx. 81M).

  • The Millennials are the children born between 1982 and 2002 (peaked in 1990), a cohort called by various names:

Echo Boom

Generation Y


Net Generation

Millennials idealist)

  • This generation is civic-minded, much like the previous GI Generation.

  • They are collectively optimistic, long-term planners, high achievers with lower rates of violent crime, teen pregnancy, smoking and alcohol use than ever before.

  • This generation believes that they have the potential to be great and they probably do. We are looking to them to provide us with a new definition of citizenship.

The millennial childhood
The Millennial Childhood idealist)

  • The most monumental financial boom in history.

  • Steady income growth through the 1990’s.

  • Still great disparity between races.

  • Saw their parents lose all their stocks and mutual funds (college funds) during the early 2000’s.

Mean income history for a family of four by race
Mean Income History for idealist)a Family of Four by Race

Demographic trends
Demographic Trends idealist)

  • The Baby Boomers chose to become older parents in the 1980s while Gen X moms reverted back to the earlier birth-age norm, which meant that two generations were having babies.

  • In 1989, 29 percent of the 4.4 million live births were to women aged 30 and older.

  • Millennials have older largely Baby Boomer parents: Average age of mothers at birth at an all time high of 27 in 1997.

Demographic trends cont
Demographic Trends, cont. idealist)

  • Smaller families: Only children will comprise about 10% of the population.

  • More parental education: 1 in 4 has at least one parent with a college degree.

  • Kids born in the late ‘90s are the first in American history whose mothers are better educated than their fathers by a small margin.

Demographic trends changing diversity
Demographic Trends – Changing Diversity idealist)

  • Increase in Latino immigration - Latino women tend to have a higher fertility rates than non-Latino women.

  • Nearly 35% of Millennials are nonwhite or Latino.

  • Twenty percent of this generation has at least one parent who is an immigrant.

  • Millennials have become the most racially and ethnically diverse generation in US History.

Safety issues
Safety Issues idealist)

The Safest Generation

  • This generation was buckled up in car seats, wore bike helmets, elbow and knee pads when skating, and were the inspiration for “Baby on Board” signs.

    The Well-Being of U.S. Teens

  • Mortality Rate for US teens aged 15–19 declined from 1960 to 1997.

    -Teens are having fewer accidents than Boomers

Major influencing factors
Major Influencing Factors idealist)

  • Their parents

  • The self-esteem movement

  • The customer service movement

  • Gaming and technology

  • Casual communication

Parenting millennials
Parenting Millennials idealist)

  • This generation is being parented by well-educated, over-involved adults who participate in “deliberate parenting.” They have outcomes in mind.

  • Boomers were the first generation to be thrown out in to an unsafe world as adolescents.

  • The 60’s and 70’s were very scary and many of us felt unprepared for it.

  • We were naïve and didn’t have enough tools in our tool box to deal with it.

Adult educational attainment 2000 census
Adult Educational Attainment idealist)2000 Census

  • Less than HS degree 15.9%

  • HS degree/GED 29.6%

  • Some college 20.1%

  • Associate 7.4%

  • Bachelors 17.2%

  • Masters 6.9%

  • Professional/Doctorate 3.1%

Baby boomers as parents
Baby Boomers as Parents idealist)

  • Boomers rebelled against the parenting practices of their parents.

  • Strict discipline was the order of the day for boomers.

  • They made conscious decisions not to say “because I told you so” or “because I’m the parent and you’re the child.”

  • Boomers became more “friendly” with their children. They wanted to have open lines of communication and a relationship with them.

Baby boomers as parents1
Baby Boomers as Parents idealist)

  • They explained things to their children, (actions, consequences, options, etc.) – they wanted them to learn to make informed decisions.

  • They allowed their children to have input into family decisions, educational options and discipline issues.

  • We told them “just because it is on television doesn’t mean it’s true” or “you can’t believe everything you read.”

  • We wanted them to question authority.

The result
The Result idealist)

  • Millennials have become “a master set of negotiators” who are capable of rational thought and decision-making skills at young ages.

  • They will negotiate with anyone including their parents, teachers and school administrators.

  • Some call this “arguing.”

Cpcc sociology instructor
CPCC Sociology Instructor idealist)

  • “More and more students challenge me and the material. They either see it as opinion, and nothing else, or they see it as … propaganda.”

Helicopter parents
Helicopter Parents idealist)

  • Helicopter Parent (n)A parent who hovers over his or her children.

  • Or Snowplow parent: Parents who clear the way for their children

  • ……these (echo) boomers are confident, achievement-oriented and used to hovering "helicopter" parents keeping tabs on their every move. (Anthony DeBarros, "New baby boom swamps colleges," USA Today, January 2, 2003)

Helicopter parent go to college
Helicopter Parent go to College idealist)

  • A new generation of over-involved parents are flooding campus orientations, meddling in registration and interfering with students' dealings with professors, administrators and roommates, school officials say.

  • Some of these hovering parents, whose numbers have been rising for several years, are unwittingly undermining their children's chances of success, campus administrators say. Now, universities and colleges are moving rapidly to build or expand programs aimed at helping parents strike a better balance.

Colleges Ward Off Overinvolved ParentsBy Sue ShellenbargerFrom The Wall Street Journal Online

Baby boomer parents have been their biggest cheerleaders
Baby Boomer Parents have been their Biggest Cheerleaders idealist)

  • Millennials expect and need praise.

  • Will mistake silence for disapproval.

  • Millennials expect feedback.

Parental care in the millennial era
Parental Care in the Millennial Era idealist)

  • Today’s typical family is spending more, not less, time with kids.

  • Smaller families mean more time with each child.

  • Fathers are spending more time with children.

  • Less housework is being done.

  • There is a strong connection between the social lives of parents and kids.

  • They get along with their parents and share their parents’ values.

Focus on self esteem
Focus on Self-esteem idealist)

  • This generation was the center of the “self-esteem” movement.

  • 9,068 books were written about self-esteem and children during the 80s and 90s (there were 485 in the 70s).

  • The state of California spent millions studying the construct and published a document entitled “Toward a State of Self-esteem.”

  • Yet they can’t escape the angst of adolescence – they still feel disconnected, question their existence, purpose and the meaning of life. They want to feel valued and cared about.

Focus on customer service
Focus on Customer Service idealist)

  • Expect access (24/7)

  • Expect things to work like they are supposed to

  • If they don’t “that is your problem”

  • They want what they have paid for

  • Everything comes with a toll-free number or web address

  • Want “Gateway Go Back” in classes

Add the impact of gaming
Add the Impact of Gaming idealist)

  • Gaming has impacted children

    • The game endings changed based on the decisions children made (Role Playing Games [Legend of Zelda, Final Fantasy, Chronotrigger]) impacting locus of control.

    • Involves a complex set of decision- making skills.

    • Teaches them to take multiple pieces of data and make decisions quickly.

    • Learning more closely resembles Nintendo, a trial and error approach to solving problems.

Technology idealist)

  • This generation has been plugged in since they were babies.

  • They grew up with educational software and computer games.

  • They think technology should be free.

  • They want and expect services 24/7.

  • They do not live in an 8–5 world.

  • They function in an international world.

Millennials want to learn
Millennials Want to Learn idealist)

  • With technology

  • With each other

  • Online

  • In their time

  • In their place

  • Doing things that matter (most important)

Source: Achievement and the 21st Century Learner.

Technology in school
Technology In School idealist)

  • Students are increasingly savvy when it comes to technology.

  • In general, students expect faculty to incorporate technology into their teaching and be proficient at it.

  • At the very least, communication via e-mail, access to online resources, PowerPoint presentations, Internet activities, discussion boards and electronic classrooms are expected.

  • Faculty will need to balance the use of technology with their own philosophies of teaching.

Technology use
Technology Use idealist)

  • Children under 6 years

    • 48% have used a computer

    • 27% (4-6 year-olds) use a computer daily

    • 39% use a computer several times a week

    • 30% have played computer games

  • Teens

    • 100% use the internet to seek information

    • 94% use the internet for school research

    • 41% use email and IM to contact teachers and schoolmates about school work

    • 81% email friends and relatives

    • 70% use IM to keep in touch

    • 56% prefer the internet to the telephone

By age 21
By age 21….. idealist)

  • It is estimated that the average child will have:

    • Spent 10,000 hours playing video games

    • Sent 200,000 emails

    • Spent 20,000 hours watching TV

    • Spent 10,000 hours on their cell phone

    • Spent under 5,000 hours reading

  • But these are issues of income. Will a child who grows up in a low income household have these same experiences?

The information age mindset
The “Information Age” Mindset idealist)

  • Students have never known life without the computer. It is an assumed part of life.

  • The Internet is a source of research, interactivity, and socializing (they prefer it over TV).

  • Doing is more important than knowing.

  • There is zero tolerance for delays.

  • The infrastructure and the lecture tradition of colleges may not meet the expectations of students raised on the Internet and interactive games.

Cell phone technology
Cell Phone Technology idealist)

  • They all have cell phones and expect to be in contact 24/7.

  • Not a phone – a lifestyle management tool

  • Staying “connected” is essential.

  • Communication is a safety issue for parents.

  • Communication has become casual for students (IM, email and cell phones.

What about 1st generation students
What About 1st Generation Students? idealist)

  • Not all students will be proficient; first-generation and students from low income or working class families may have less experience.

  • Their experience with technology has been in arcades and minimally in school (poorer districts.)

  • They have not had the exposure to educational uses of technology.

  • We need another placement test – remedial keyboarding and technology.

  • Huge digital divide between the “haves” and the “have nots” based on income levels (class).

  • Digital divide is appearing in pre-K.

Take a look at a large urban k 12 school district
Take a Look at a Large idealist)Urban K-12 School District

K 8 end of grade tests in reading literacy percent at or above grade level
K-8 End of Grade Tests in Reading/Literacy idealist)Percent At or Above Grade Level

K 8 end of grade tests in math percent at or above grade level
K-8 End of Grade Tests in Math idealist)Percent At or Above Grade Level

Once in college
Once in College idealist)

  • Many of our students have had little academic success in the past.

  • They have been functioning below grade level since early elementary school.

  • Computer skills are also lower.

  • They come to college and we test them using a computer.

  • They test into remedial courses but don’t take them.

  • They enroll in courses they aren’t prepared for.

  • They also take distance ed classes (require more motivation and discipline).

In school
In School 2004….

  • They need to understand why they are doing what they are doing – objectives of classroom activities and projects.

  • They want to have input into their educational processes.

  • They want to be involved in meaningful activities, not mundane work.

  • They think it is cool to be smart.

  • They will respond well to programs like “learning communities and service learning.”

Millennial expectations
Millennial Expectations 2004….

  • Clear expectations, explicit syllabi, and well structured assignments.

  • They expect detailed instructions and guidelines for completing assignments.

  • They have come from K-12 systems where students are actively involved in learning and classroom activities change often.

  • Teachers are helpers and facilitators of learning.

Satisfaction with online courses
Satisfaction with Online Courses 2004….

Source: Educause

Cpcc students how satisfied are you with the format in which the online course was offered
CPCC Students: How satisfied are you with the format in which the online course was offered?

Attitudes …….. which the online course was offered?

Issues for schools colleges and universities in an information age
Issues for Schools, Colleges and Universities in an Information Age

  • Plagiarism (consumer/creator blurring)

  • Cheating (must define it)

  • Cell Phone Policies

  • Typing vs. Handwriting

From: The Information Age Mindset: Changes in Students and Implications for Higher Education. By Jason L. Frand. Educause. Sep/Oct 2000.

How are millennials doing in school
How are Millennials doing in school? Information Age

  • Teachers report that students are doing better academically.

  • The largest gains have been in math and science for ages 9 and 13.

  • Verbal skills show less clear


  • Millennials have corrected a late 80s decline in writing proficiency.

  • Reading scores show modest gains through the 90s.

Sat scores a twenty year reversal
SAT Scores – a Twenty Year Reversal Information Age

Millennials Taking SAT

Highest SAT Scores in 35 Years

What Do Businesses and Colleges/ Universities Need to Know about Today’s College Students and Graduates

Here Come the Girls

College full time enrollments in millions
College Full-time Enrollments about Today’s College Students and Graduatesin Millions

First Millennial College Graduates Spring 2004 --- Peak Enrollment 2010.

Of the 5.8 million in college in 2010, 56% will be women.

Boys issues in k 12
Boys Issues in K-12 about Today’s College Students and Graduates

The Boys Project.

Boys and their educational choices
Boys and Their Educational Choices about Today’s College Students and Graduates

The Boys Project.

First time freshman enrollments by gender 50 years numbers in thousands
First Time Freshman Enrollments by Gender – 50 Years (numbers in thousands)



College graduation projections numbers in thousands 61 of degrees will go to women
College Graduation Projections (numbers in thousands) (61% of degrees will go to women)





Ambitions of degrees will go to women)

  • Most popular college majors:

  • Medicine

  • Education/teaching

  • Business and marketing

  • Engineering

  • Law and politics

  • Computer science

  • Most sought after qualities in careers:

  • Idealistic and committed co-workers

  • Responsibility

  • Independence

  • Creativity

  • Most common job trends :

  • Seek security & benefits

  • Stay with company that offers a challenge

  • Multi-taskers

  • Change Careers

Source: Industry Week, March, 1998.

Difference in values
Difference in Values of degrees will go to women)

  • They have witnessed their baby boomer parents coming home from stressed jobs, exhausted, falling asleep at the dinner table; and don’t want that for themselves.

  • They are a generation who is interested in a life with value and meaning – they do not aspire to what the “boomers” aspire to – they want something different.

True multi taskers
True Multi-taskers of degrees will go to women)

  • Millennials have lived programmed lives and are already quite capable of learning several jobs simultaneously and performing them admirably.

  • Millennials will change careers many times.

  • Retooling and recycling their skills and talents will become common.

  • To retain them, smart employers will encourage Millennials to try out different careers within the same company.

Need for services
Need for Services of degrees will go to women)

  • It is estimated that 3 million Millennials have been diagnosed with ADHD and have been medication (80% are boys).

  • Within student populations, the number with disabilities has jumped from 3% to 9%.

    • Many have had individual education plans.

    • Many need testing services (quiet, separate).

    • Need to self-advocate to teachers.

    • Major transition from high school to college.

Break of degrees will go to women)

2004 research study
2004 Research Study of degrees will go to women)

  • Central Piedmont Community College’s Center for Applied Research was contracted to do this study by the Workforce Development Board.

    • Focus Groups were conducted.

    • An Online Survey was administered.

    • Data collected January–March 2004 from the University of NC at Charlotte, Central Piedmont Community College and Johnson C. Smith University.

Characteristics they look for in teachers
Characteristics They Look for in Teachers of degrees will go to women)

  • At least 50% said:

    • Enthusiastic about the course/teaching

    • Are fun to be around

    • Provide intellectual challenges

    • Have flexible class policies

    • Are sensitive to your needs/feelings

    • Emphasize preparing for future career

Working in teams
Working in Teams of degrees will go to women)

  • How do you feel about working in teams?

    • I like it 44.7%

    • Have no feelings about it 25.9%

    • I don’t like it 29.4%

Working in teams1
Working in Teams of degrees will go to women)

  • In the classroom, do you do the following? 1 = never

    2 = rarely

    3 = sometimes

    4 = often

    Mean (sd)

    Are given “team grades” on working

    with others 2.62 (.89)

    Write papers/do projects with others 2.41 (.79)

    Study/do research in teams 2.35 (.80)

What will you do after graduating
What Will You Do After Graduating? of degrees will go to women)

  • Immediately get a job 43%

  • Continue my education 34%

  • Take some time off 5%

  • Marry/start a family 6%

  • Not sure 13%

Career field
Career Field of degrees will go to women)

  • How likely do you think it is that your first job out of college will be in your career field?

    • Somewhat Likely 37.4%

    • Not Likely/Not Sure 20.5%

    • Very Likely 39.4%

Worry of degrees will go to women)

  • Things they worry about frequently:Future Plans

  • Things they worry about occasionally: Transitioning to Life After College

    Finding a Job to Fulfill your Goals and Aspirations

    Money to Travel/for Hobbies

    Life After College

    Financial Debt

Worry of degrees will go to women)

  • Things they worry about occasionally:

    Home Ownership

    Paying Monthly Bills

    Finding a Job in Your Field

    Relationships After College

  • Things they don’t worry about at all:

    Being Penalized for No Job Experience

Quality of life
Quality of Life? of degrees will go to women)

Rank order of items that contribute to a good quality of life

(% ranking item in top 3 on a scale of 1-8)

  • Having a secure future for my family 71.5%

  • Time to enjoy family/children 68.7%

  • Having family/children 63.2%

  • Having a great job 60.4%

  • Having good friends 55.2%

  • Having plenty of money 45.5%

  • Having plenty of free time 40.2%

Your generation in the future
Your Generation in the Future of degrees will go to women)

  • Someday, your generation will be raising kids, running corporations and occupying high political office. When that day comes, which areas of American life will be better, the same or worse than today because of your generation?

    • 3 = better

    • 2 = same

    • 1 = worse

Areas they felt they would do better: of degrees will go to women)Technology Race Relations Areas they felt they would do about the same: Economy Schools Arts/Culture Foreign AffairsAreas they felt they couldn’t improve on:Government Family Life Religion Crime/Public Order

Second part of the study feedback from employers
Second Part of the Study of degrees will go to women)Feedback from Employers

Types of companies
Types of Companies of degrees will go to women)

  • Type

    • For profit (14)

    • Public (4)

    • Not for profit (5)

    • Private (11)

  • Size

    • < 50 employees (13)

    • 51-100 employees (2)

    • 101-500 employees (2)

    • More than 500 employees (3)

Salary expectations
Salary Expectations of degrees will go to women)

  • Realistically, what do you expect your starting salary will be when you begin working?


    • $15-20K 7.7%

    • $21-30K 29.3%

    • $31-40K 27.0%

    • $41-50K 15.9%

    • $50K+ 7.0%

    • Not sure 12.5%

Approximately 65% felt they would learn $40K or less

Importance of career components
Importance of Career Components of degrees will go to women)

  • Elements thought to be very important

    Respected on the Job

    Opportunity for Professional Development

    Ability to Have an Impact on the World

Importance of career components1
Importance of Career Components of degrees will go to women)

  • Items thought to be somewhat important:

    Access to Information and Expression of Personal Opinion

    Having High Job Prestige

    Working with Inspiring Colleagues

    Geographic Location of Job

    Receive Guidance and Direction from Supervisor

Importance of career components2
Importance of Career Components of degrees will go to women)

  • Items thought to be somewhat important:

    Participating in Company Decisions

    Independence/Professional Autonomy

    Using Creativity on the Job

    Lots of Responsibility

    Flexible Work Hours

    Dress Code Appropriate to

    Work Environment

Importance of job benefits
Importance of Job Benefits of degrees will go to women)

  • Benefits thought to be very important

    Health Insurance

    Salary Growth

    Plans like 401K

    Life Insurance


    Employer-paid Retirement

  • Benefits thought to be unimportant

    Stock Options

    Profit Sharing

Jobs in lifetime
Jobs in Lifetime of degrees will go to women)

  • How many jobs do you think you will hold in your lifetime?

    • 1-3 35.7%

    • 4-6 41.5%

    • 7-10 16.5%

    • Over 10 6.2%

      64% expect to have 4 or more jobs

Reasons us workers change jobs
Reasons US Workers Change Jobs of degrees will go to women)

In 2006, 21% of US workers made voluntary

job changes for the following reasons:

  • Growth and earnings potential (30%)

  • Time and flexibility (23%)

  • Financial compensation (22%)

  • Culture and work environment (22%)

  • Benefits (12%)

  • Supervisor relationship (10%)

  • Travel and development (9%)

  • Management climate (9%)

Benefit News

Changing workforce
Changing Workforce of degrees will go to women)

  • Workers are demanding the ability to balance their work and personal responsibilities.

  • Workers are not afraid of changing jobs.

  • The idea that the best way to grow financially and otherwise is to stay with one employer has been eroding to the point of extinction.

  • Younger workers and those earning $15,000 or less were the most likely to change jobs.

  • The cost of turnovers range from $7,000 for hourly employees to $30,000 for mid-level managers and $80,000 for technical or senior level management (Center for Workforce Learning).

Charlotte Biz, March 2007

Future odds
Future Odds of degrees will go to women)

  • The following % felt it was very likely that they would someday:

    Work for themselves/own business 21%

    Have lifestyle they grew up with 63%

  • 79% felt a two income household would be somewhat to very important in reaching their lifestyle goals?

What employers told us
What Employers Told Us of degrees will go to women)

Our birth year gives rise to experiences that influence our values and behaviors
Our birth year gives rise to experiences that influence our values and behaviors

As seen by…

  • Millennials… adaptive / planners, achievers, and negotiators / technically fluent / highly optimistic

  • Gen Xers… reactive/ dedicated / hard working / ruthlessly focused on the bottom line

  • Boomers… idealism / personal gratification / 55 hour work week / mis-trust of authority

  • Silent Generation… civic /stay the course / follow the rules / duty before pleasure / patience

Generational customs drive expectations of the organization and of management
Generational customs drive expectations of the organization and of management

For example…

  • Millennials want… a fun work place / moral leaders / challenging supervisors / interesting coworkers / personal growth

  • Gen Xers … rely on themselves / do not seek mentoring / caution in an unsafe world

  • Boomers are… high on vision and values / don’t want help from institutions / question authority

  • Silent Generation … don’t change the system - work within it / work well with all generations / teamwork

Generational calamities influence career attitudes and employment expectations
Generational calamities influence career attitudes and employment expectations

As shown by…

  • Millennials… Columbine / OK City / 911– led to believe that the world is less safe

  • Gen Xers… Watergate / Layoffs / Women’s Lib - became pragmatic and focused on self

  • Boomers… Civil rights / Assassinations / Vietnam - led to trust issues with authority; reacted to strong disciplinarians

  • Silent Generation… Market Crash / Pearl Harbor / - led to a desire to improve the world for everyone not a select few

Membership in a particular generation influences perceptions of reality
Membership in a particular generation influences perceptions of reality

  • Millennials in particular believe everything is negotiable, they make decisions through continuous trial and error, they want a voice in decisions that affect them, interact with all adults as peers

  • Millennials expect and need praise along with feedback (they got it from their parents) and they will take silence to be a lack of approval

Generational experiences can bear on an organization s performance profit
Generational experiences can bear on an organization’s performance & profit

  • Alignment and retention, critical to a company’s success, are both influenced by generational values

  • Boomers, although individualistic, are about optimism and teamwork and are less likely to turnover; Millennials on the other hand have high expectations of an organization and may move on if disappointed

Some are already in the workforce what are they saying
Some are already in the workforce. What are they saying? performance & profit

  • “The technology is too slow.”

  • “Just because I’m young doesn’t mean I should be given low pay and a poor work schedule.”

  • “I expect to be treated fairly.”

  • “We are inheriting a mess in the workforce – who got us there?”

  • “My dad worked 60 hours a week and then lost his pension – no way I’m doing that.”

  • “I can get my work done in 40 hours – sorry if you can’t.”

Charlotte Observer, Sunday, March 5, 2006.

How they will push us
How They Will Push Us… performance & profit

  • More independence in the workforce

  • Consumer-based fairness

  • Better technology

  • Enhanced professional development

  • Get rid of “that’s the way we’ve always done it”

  • Have more life balance

  • Re-establish priorities

So how do we work with them
So How Do We Work With Them? performance & profit

  • Because they have grown up in a different world, never assume that they know certain things like:

    • You don’t want to talk to their mother when they are having problems.

    • You don’t get points for showing up or an A for effort.

    • The definition of plagiarism and cheating.

    • It’s not appropriate to call the professor at home after 9pm.

    • They can’t use IM language in papers.

    • It’s not okay to email the professor 10 times a day.

    • That when they email you at 3am, you’re not sitting on the other end waiting to respond to them.

    • The business office (and most others) close at 5pm.

Some major issues worth addressing
Some Major Issues Worth Addressing performance & profit

  • Some of them have been performing below grade level all their lives… and they may not know it (age of social promotion).

  • You may be the first strict grader they have encountered (will discourage them).

  • Many are not very “hardy.” Will quit or drop out because “it’s hard.”

  • They are very good consumers and will figure out a way to stay “under the radar.”

  • They are not good planners and will do everything late if allowed.

Issues of late registration
Issues of Late Registration performance & profit

  • Tracked four cohorts

    • Those who participated in pre-registration (in spring for fall)

    • Those registered one full week before fall term

    • Those registered by the first week of class

    • Those who registered during drop/add (not schedule adjusters)

What should institutions do in the classroom
What Should Institutions Do (In the Classroom)? performance & profit

  • Develop policies and practices around appropriate communication (by department).

  • Give them electronic access to as much as is philosophically possible.

  • Draw a line on negotiations.

  • Give them definitions, boundaries and rules.

What should institutions do
What Should Institutions Do? performance & profit

  • Stop existing in an 8-5 world.

  • Establish prerequisites for reading and writing intensive courses.

  • Force them to take developmental courses the first semester (don’t set them up to fail).

  • Stop letting them register late, hand in late work and procrastinate.

What should institutions do1
What Should Institutions Do? performance & profit

  • Don’t let them take online courses if they are not tech savvy and don’t possess the motivation to complete.

  • Train all faculty to detect and work with low performing students (especially in gate keeper courses).

What should institutions do2
What Should Institutions Do? performance & profit

  • Look into what is known about learning.

  • Try to actively engage them.

  • Engage them in group-oriented activities

    • Service learning

    • Study groups

    • Supplemental instruction

    • Learning communities

What should institutions do3
What Should Institutions Do? performance & profit

  • Create alterative ways for the low-tech students to come up to speed.

    • Basic keyboarding skills.

    • Special workshops or lab sessions on the basics.

    • Help them master software that “will do work for them.”

    • Get access to computers (refurbished, community projects, grants, etc.)

One final word
One Final Word performance & profit

  • In case you're worried about what's going to become of the younger generation, it's going to grow up and start worrying about the younger generation.(Roger Allen)

Who are they
Who Are They? performance & profit

  • A new “Silent Generation” referred to as Generation Z, Generation Alpha or the Homeland Generation.

  • Starts mid-2000’s until about 2017 to 2020 and will be considered an artist generation:

    • Artists are subtle, indecisive, emotional and compromising, often having to deal with feelings of repression and inner conflict. They grow up as over-protected children, come of age as sensitive young adults, rebel as indecisive midlife leaders and become empathic elders (like those born 1925-1942).

Generation z
Generation Z performance & profit

  • Will be raised on technology, they will not be scared of anything, they will be open to new ideas.

  • They will be into truth and loyalty and they will not be not afraid to voice their opinion.

  • They will be flexible and open to change.

  • They will be fearless and fun.

  • They will be the ‘new’ hope for our own future.

  • Their great-grandparents belong mostly to the Silent Generation and the Baby boomers form the core of their grandparents.

  • Their parents are seen as being roughly evenly divided between Generation X and Generation Y.

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