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KM Technology Assessment Knowledge and team collaboration servers

Agenda. Motivation/NeedImportance of collaboration serversLeading ProductsIBM/Lotus Discovery ServerMicrosoft SharePoint Portal Server 2003Comparison

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KM Technology Assessment Knowledge and team collaboration servers

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    1. KM Technology Assessment “Knowledge and team collaboration servers” DSC8030/CIS8260 Dr. Samaddar Summer 2004 Jon A. Preston

    2. Agenda Motivation/Need Importance of collaboration servers Leading Products IBM/Lotus Discovery Server Microsoft SharePoint Portal Server 2003 Comparison & Contrast Deployment Considerations Conclusions

    3. Motivation/Need Formalize knowledge markets Discover patterns of knowledge Identify covert experts Capture knowledge formally Best practices Technical reports Status of documents/projects

    4. Collaborative Servers Bring people together KRD type information Act as electronic librarians Search for expertise, papers, etc. Manage projects Provide “total view” of company Avoid blindness Selective blindness

    5. Industries Business practices and processes that focus on information access, knowledge sharing, business application availability, and collaboration between remote users are the best candidates to be implemented within a portal framework across business domains that include financial services, manufacturing, and telecommunications companies. - Cognizant Technology Solutions (2002)

    6. Enterprise Portal Market

    7. Leading Products IBM/Lotus Discovery Server 1550 worldwide installations (2002) Microsoft SharePoint Portal Server 2003

    8. IBM/Lotus Discovery Server Search Expertise Location Capture “relevant experiences” Extracts, analyzes, & categorizes “Reveals” relationships Automatically generates and maintains K-maps Generates & maintains user profiles – “uncovers” knowledge

    9. Searching

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