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PROBLEM SOLVING TOOLS AND MODELS

PROBLEM SOLVING TOOLS AND MODELS. MICHAEL W. PICZAK DIPL.T., B.COMM., MBA MARCH 2002. Flowchart For Classic Problem Solving. Is It Working?. NO. YES. Don’t Mess With It!. Did You Mess With It?. YES. YOU IDIOT!. NO. Anyone Else Knows?. Will it Blow Up In Your Hands?.

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PROBLEM SOLVING TOOLS AND MODELS

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  1. PROBLEM SOLVING TOOLS AND MODELS MICHAEL W. PICZAK DIPL.T., B.COMM., MBA MARCH 2002

  2. Flowchart For Classic Problem Solving Is It Working? NO YES Don’t Mess With It! Did You Mess With It? YES YOU IDIOT! NO Anyone Else Knows? Will it Blow Up In Your Hands? You’re F*@~#D! YES YES Can You Blame Someone Else? NO NO NO Hide It Look The Other Way Yes NO PROBLEM!

  3. INTUITIVE EASY TO APPLY PARSIMONIOUS ACTION ORIENTED INCLUSIONARY wrt TO PEOPLE EMPHASIZES Xi & Y MEASUREMENT GETS AT ROOT CAUSE FLEXIBLE REFLECTIVE OF REALITY PROVISION FOR ACCOUNTABILITIES PREVENTATIVE ELEMENT ELEMENTS OF A GOOD MODEL

  4. TOOLS vs INTEGRATIVE MODELS CREATIVE vs. ANALYTICAL CONTINUOUS IMPROVEMENT TOOLS vs. PROBLEM SOLVING TOOLS PROBLEM FINDING/SOLVING/PREVENTING CHRONIC vs. SPORADIC ANALYSIS TOOLS METHODS OF CATEGORIZATION

  5. STAND ALONE TOOLS OF QUALITY CONTROL

  6. YOUR CHOICE

  7. 5/7 WHY’s

  8. PICZAK, 1997

  9. FLOW DIAGRAM

  10. PARETO PRIORITY INDEX

  11. RUN CHART

  12. BENCHMARKING

  13. POKA YOKE

  14. COSTS OF QUALITY

  15. CONTROL CHART OPTIONS

  16. CONTROL CHART

  17. CAUSE AND EFFECT DIAGRAM

  18. CORRELATION ANALYSIS

  19. CHECK SHEET

  20. HISTOGRAM

  21. PARETO ANALYSIS

  22. PROCESS MAPPING

  23. REGRESSION ANALYSIS

  24. REGRESSION ANALYSIS

  25. REGRESSION ANALYSIS

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