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The New IT ITQ Dennis Fellin Commodity Manager, IT and Telecommunications 04/14/2009. Agenda. Guiding Principles for New ITQ Notes on Contract Structure ITQ Tiers Evaluation Criteria Terms & Conditions Service Category Structure IT ITQ Qualification Requirements Essential Milestones

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agenda
Agenda
  • Guiding Principles for New ITQ
  • Notes on Contract Structure
  • ITQ Tiers
  • Evaluation Criteria
  • Terms & Conditions
  • Service Category Structure
  • IT ITQ Qualification Requirements
  • Essential Milestones
    • Web Development
  • Enterprise ITQ Website
guiding principles for new itq
Guiding Principles for New ITQ
  • Optimized performance
  • Utilize Best value as evaluation method
  • Minimize Risk to Commonwealth and Suppliers
  • Maximize Competition
    • More defined: Clarified service categories
    • Narrow the qualification process
      • Better, more tangible information
  • Easier to Administer
    • Agency/DGS/OIT/Supplier: Process standpoint
  • Timeliness (RFQ to PO to work start)
  • Align with MBE-WBE goals
notes on contract structure
Notes on Contract Structure
  • T&M can be part of the deliverables contract when the following conditions apply:
      • Updating and maintaining current software, in support of the contract
      • Work will be needed for varying projects in support of the contract that have no definitive timetable or deliverable that can be realistically projected.
      • The use of alternative maintenance or development in support of the contract
  • Allow use of p-card under $5000.
  • Allow use of Auto POs
  • Agencies to rate supplier performance on each project.
  • Continue to allow “piggybacking” under the new ITQ based on the continuing inquiries received from local public procurement units
  • Add new service categories guided by changing technologies, enterprise requirements and agency business needs
  • Retain Open enrollment & add new categories as technology and business needs change
itq tier 1
ITQ - Tier 1
  • 0-$50,000
    • Statement of work (model)
    • ITQ T&Cs
    • Allow for mixed T&M and deliverables – Use established rate card for T&M work.
      • T&M can not be greater than 40% of Purchase Order (PO) value
    • Agency makes selection of supplier
    • No Competitive solicitation required
    • $100,000 cap per supplier in same category
      • In same fiscal year by agency
      • No limit on PO quantity
      • To exceed $100K max requires waiver from DGS
itq tier 2
ITQ – Tier 2
  • $50,001 - $250,000
    • Statement of work (model)
    • ITQ T&Cs
    • Allow for mixed T&M and deliverables – Use established rate card for T&M work.
      • T&M can not be greater than 40% of PO value
    • Expedited RFQ Process
    • Sent to all suppliers in category
    • Team selects based on best value
    • Expected time from receipt of proposals: 2-3 weeks
itq tier 3
ITQ – Tier 3
  • Greater than $250,000
    • Statement of work (model)
      • 70% Rule in effect for technical
    • ITQ T&Cs
    • Allow for mixed T&M and deliverables – Use established rate card for T&M work.
      • T&M can not be greater than 40% of PO value
    • Standard RFQ Process (mimics RFP Process)
    • Sent to all suppliers in category
    • Agencies must request DGS delegation authority (Same as RFP requirement)
    • Team selects based on best value
    • Uses recommended percentage allocations
      • Cost, DB, Technical (Same as RFP requirement)
        • Minimum Point Allocations:
          • Cost: 30%, MBE/WBE: 20%
          • Technical provision
slide8
Overview of Changes

Master IT Services ITQ Process

All IT procurements must comply with ITB EPM 003

it itq evaluation process
IT ITQ Evaluation Process

Best Value Evaluation Criteria

  • Supplier Prior Experience
  • Personnel & Experience
  • Project Plan
  • Approach to Deliverables
  • Domestic Workforce Utilization
  • DB Participation
  • Cost
  • Other
new terms and conditions
New Terms and Conditions
  • Terms and Conditions developed as cooperative effort with IT Suppliers
  • T&Cs are business friendly
    • Allows for wider participation
    • T&Cs are nonnegotiable
    • Will expedite negotiations and approval process
    • Faster to PO award
service category structure
Service Category Structure
  • Cabling Services
    • Internal Premise Voice Wiring Support
    • Internal Premise for Residential Voice and Data Wiring Support
    • LAN Development/Upgrade and LAN Integration (Planning, Design, Implementation) both Hardwire and Wireless Technologies
  • Consulting Services - IT General
    • Customer Relationship Management (CRM)
    • Electronic Document Management Systems (EDMS)
    • eGovernment
    • Financial
    • Operational
    • Organizational
    • Planning
    • Research
  • Consulting Services - IT Security
    • Managed Security
    • Vulnerability Scan
    • Ethical Hacking & Penetration Testing
    • Independent Services Assessments
    • Regulatory Compliance Solutions
  • Consulting Services - IV&V
  • Consulting Services - IT Project Management
  • Consulting Services - Radio Services
service category structure12
Service Category Structure
  • Consulting Services - Network Services & Telcom Services
    • Network Services
    • Customer Relationship Management (CRM)
    • Call Center/IVR
    • Voice over IP (VOIP)
    • Financial
    • Multimedia
    • Operational
    • Organizational
    • Planning
    • Research
  • Commercial Off-The-Shelf (COTS) Software Services
  • IT Integrator Services
  • IT Training - Classroom/Non-Classroom
  • Modifiable Off-The-Shelf (MOTS) Software Services
  • Software Development Services
    • SAP
    • JAVA
    • .NET
    • GIS
  • Software Maintenance
  • Subscription Based Web Application Services
it itq qualification requirements
IT ITQ Qualification Requirements
  • Must be a registered supplier with the Commonwealth of Pennsylvania
  • Business entity trying to qualify must have a minimum of two (2) years in business prior to proposal submittal date
  • Must complete IT ITQ Questionnaire
    • Requires Financial to be included
    • Requires Generic Resumes
    • Requires Organizational Chart
  • Qualification must occur in one (1) or more of the service categories
  • Must submit three (3) quality references for EACH service category
  • References must demonstrate relevancy to the service category
    • Ensure size and scope
  • References must meet minimum scoring criteria
current v new suppliers
Current v. New Suppliers
  • Publish Master IT Services ITQ March 2009
  • For current Qualified Suppliers
    • “Grandfather letters” went out March 6, 2009
      • Must sign and return with contract to be “Grandfathered”
    • “Grandfathered” until Dec 31, 2009
    • Must return IT ITQ Qualification Questionnaire by September 30, 2009
    • “Grandfathered” only for current Service categories
    • Must re-qualify for new service categories
    • If a not qualified by December 31, 2009, contract will be suspended
    • April 13, 2009: Reminder sent to “grandfathered” ITQ suppliers to return acceptance sheets For new Suppliers
    • Must sign and return contract (may be electronic)
    • Must complete and return, with all attachments, IT ITQ Qualification Questionnaire
    • Must qualify for service categories
      • Must submit three (3) quality references for EACH service category
essential milestones
Essential Milestones
  • March 2009
    • Grandfather letters out to current qualified IT ITQ suppliers
    • Paper version of IT ITQ Questionnaire available on web site
      • Location to be Determined
  • April 1 2009
    • Agencies can solicit and award work under the new IT ITQ
      • Will only solicit those suppliers who have returned signed contracts
  • May 1 2009
    • Open enrollment for new suppliers begins
  • June 30 2009
    • All work must be completed under old IT Contract ITQ
      • Waiver process in place. Requires CoP and DGS approval
  • July 1 2009
    • Work begins under new contract
timeline web development
Timeline – Web Development
  • Phase 1: Completed April 10, 2009
    • Entire proposal, including client references, will be developed onlin e
    • No more hardcopy proposal
    • Suppliers upload Questionnaire and necessary documents
  • Phase 2: Complete May 1, 2009
    • Agency view of qualified suppliers and their Company Profile
    • Supplier proposals are evaluated and results posted
    • Company profile will include existing functionality in current ITQ website
    • Financial Data
  • Phase 3: Complete July 2009
    • Project Performance Evaluations by agencies
    • Rate Card
enterprise itq website
Enterprise ITQ Website
  • Link on PA e Marketplace at www.emarketplace.state.pa.us.
  • Directs suppliers to Enterprise ITQ application: www.pasupplierportal.state.pa.us.
  • To get to the new Enterprise ITQ website:
    • Suppliers: www.pasupplierportal.state.pa.us
      • follow links
    • COPA Employees: www.dgs.state.pa.us
      • Go to Invitation To Qualify Community
  • For New COPA Suppliers: Registered at www.pasupplierportal.state.pa.us and obtain SAP Supplier number.
    • Then access the ITQ application, through the bidder tab in the supplier portal

Point of contact for questions: Don Bauer, ITQ Manager

(717)787-4719)

[email protected]

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