Ways of Collecting Information. Interviews Questionnaires Ethnography Joint Application Design Books and leaflets in the organization Prototypes. Interviews. Interview Purpose Interview Planning Interview Time Interview Recording After the interview. Interview.
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To design a good sample, a systems analyst needs to follow four steps:
Hard data can be obtained by:
Qualitative documents include:
STRuctured OBservation of the Environment-- a technique for observing the decision maker's environment