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“Training and development programs creates skilled and knowledgeable workforce” Islami Bank Bangladesh Ltd.(IBBL). Research Objective. Identify Existing training programs at IBBL. Evaluate the effectiveness. Impacts on employees and the firms overall performance. Literature Review.
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“Training and development programs creates skilled and knowledgeable workforce”
Islami Bank Bangladesh Ltd.(IBBL)
Training means the process of teaching new or current employees the basic skills they need to perform their jobs (Dessler, Global Edition 2012)
A sophisticated training process includes 4 Steps:
1. Needs analysis
2. Instructional design or plans
3. Implement the program
Introduction & Foundation Training
Courses & Workshop
Customer Service Development
1. Lack in proper evaluation after training session
2. Mismatch of the pace of learning-teaching
3. Lack of professional trainers
4. Lack of open communication between trainee and trainers
5. Lack of interest
6. Lack of technological knowledge
IBBL from the beginning of its journey emphasizes on the training and development of its employees. That is why IBRTA is introduced. All the employees no matter their qualification, age or rank consistently go through some training process. These training programs increase the performance level of the employees and also develop their career. These training programs actually create skilled and knowledgeable workforce for IBBL.
Business Dictionary, [Online], Available: http://www.businessdictionary.com/definition/training.html [30 June 2012].
Cascio, W.F. (1989) Managing Human Resources, 2nd edition, New York: McGraw Hill Book Company.
Cole, G.A. (2002) Personnel and Human Resource Management, 5th edition, Continuum London: York Publishers.
Dessler, G. (Global Edition 2012) 'Human Resource Management', in Dessler, G. Human Resource Management, Pearson.
Islami Bank Training And Research Academy INDEX, [Online], Available: http://www.ibtra.com/index.html [21 June 2012].