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Teams and Team Building

Team Effectiveness. Effective teams have members whoare interdependenthelp each other be more efficientrotate leadershipnurture each otherbolster the leader/vice versahave high trust. History of Teams in the U.S.. First work team: Filene's Dept. Store, 1898Teams did not catch on here until t

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Teams and Team Building

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    1. Teams and Team Building Dr. Daly MGT 4700

    2. Team Effectiveness Effective teams have members who are interdependent help each other be more efficient rotate leadership nurture each other bolster the leader/vice versa have high trust

    3. History of Teams in the U.S. First work team: Filene’s Dept. Store, 1898 Teams did not catch on here until the ‘80s. Why? Success of teams in Japan and Sociotechnical work teams in Europe were catalysts

    4. Success Stories Westinghouse Furniture increased productivity 74% Carrier reduced turnaround time: 2 weeks to 2 days Volvo reduced defects by 90% GE increased productivity 250%

    5. Why do teams have such an effect? More ideas and info. than individuals Participation ? More understanding & acceptance of solutions Social facilitation Offset individual blindspots Risky shifts lead to innovation

    6. Teams are not a sure thing Can increase decision time Can incur Groupthink Can be dominated by one member Can try to please all members, compromising quality “A camel is a horse designed by…”

    7. Team Building Encourage Task-Facilitating and Relationship-Building Roles Discourage Blocking Roles

    8. Roles Task Facilitating: e.g., information giver, process analyzer, reality tester, orchestrator Relationship Building tension-reliever, confronter, energizer Blocking Roles overanalyzing, overgeneralizing, fault finding, rejecting, stalling, pulling rank

    9. Dealing with difficult members Hostile Know-It-All Loudmouth Interrupter or Interpreter Whisperer Get others’ views Review the facts Get others’ views Draw 1st speaker out Make eye contact

    10. Stages of Team Development Leader Behavior Direction, clarity, structure Cohesiveness External enemy, superord. Goals Continuous improvement Stage Forming: not ready to perform Norming Storming: how to handle conflict Performing

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