Micosoft Dynamics 365 Solutions

1. Introduction to ​Microsoft dynamics 365 solutions What is Microsoft dynamics 365 solutions: ​Microsoft dynamics 365 solutions are a powerful tool for organizations to drive and transform it digitally. It offers a variety of software products for end-to-end business management available both on-premises and in the cloud. ​Dynamics 365 solutions are the best and perfect for the small, mid, and medium-sized business organiztion as they provide all those applications that will make the work of these organization very easy and manageable so while using these applications they will be able to survive in this competitive market and make stand out for their small business. Taking use of these tools it is very helpful for the organization to have all the track and records of all the activities which are going on in the business process on a day-to-day basis. Microsoft Dynamics 365 solutions are a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. It helps the organiztion to deal

2. with many other factors which come in the business activities which make the work of the organization easy and smooth. Different sectors it provide service: Microsoft dynamics 365 brings to you the full suite of Microsoft Dynamics 365 Solutions – Dynamics 365 Business Central, D365 Finance, D365 Supply Chain Management, D365 Project Operations, D365 Sales, D365 Customer Service, D365 Marketing, and many others. Let’s talk about these solutions in a brief way: 1. Business central:- Microsoft Dynamics 365 Business Central is a cloud-based Enterprise Resource Planning (ERP) system that is the successor product to Microsoft Dynamics NAV, Microsoft Dynamics GP, and Microsoft Dynamics SL. this solution helps in managing all the activities which come along in the business function like for example Financial management, supply chain management, project accounting, warehouse management, manufacturing, service management, basic customer relationship management, and basic human resource. Business Central solutions empower organizations to connect and manage their financials, sales, purchase, inventory, projects, service, and operations from a single solution. The all-in-one ERP solution is flexible, adaptable, and scalable, growing and expanding with the needs of the business. Dynamics 365 Business Central is available both Online and On-premise deployment model, tailored to the needs of businesses. 2​- Finance:-

3. Microsoft dynamics 365 finance is for all those who have mid-small to large-sized organizations, it is very important for all the business as every business have profit and loss, all deals in money, have risks and all these run around money so they need something who take care of their money and finance and will have the proper record and track where the company’s money is going and from where it is coming. Finance is the major factor of every organiztion from whichever industry it belongs all these run around money. Microsoft Dynamics 365 Finance is for you. Decrease your global financial complexity and risk by unifying and automating your financial processes with Dynamics 365 Finance. It helps you reduce operational expenses, and enables you to drive strategic financial decisions with AI. 3- ​Supply chain management:- Microsoft dynamics 365 supply chain management helps the organiztion to have all the project records that in which particular projects the products have been used it gives all the detailed knowledge about the raw materials that are used in the business process. Dynamics 365 Supply Chain Management (SCM), formerly known as Dynamics 365 for Finance and Operations, is Microsoft’s enterprise-scale supply chain solution for operations leaders to transform their manufacturing and supply chain processes. It enables you to streamline planning, production, stock, warehouse, and transportation operations for your enterprise. This maximizes operational efficiency, ensuring product quality – helping you move from reactive to proactive operations. Predictive insights using AI and Internet of Things (IoT) capabilities make this the most powerful solution you can have to build an agile, connected, and resilient supply chain. 4- Project operations:- Microsoft dynamics 365 project operations help in delivering projects on time and on budget with an end-to-end service that provides a single

4. system of engagement for project sales, resourcing, delivery, and billing teams.​​It helps organizations efficiently estimate and track project costs & revenue, track project progress and cost consumption, manage quoting, pricing & billing and plan projects and assign resources. By combining advanced project sales and delivery capabilities with the accurate project accounting functionality of Dynamics Finance and the planning and management tools of Project, D365 Project Operations helps drive success and profitability. Get the visibility, collaboration, and agility needed to drive success across your project-centric business - from prospects to payments to profits. 5- Sales:- Microsoft Dynamics 365 Sales brings to you all the functionality needed to support a sales process from lead acquisition to closure. It will provide all the functions that an organiztion needed to increase its sales visibility. Sales are communication – and far more than just supply and demand. In order to get into contact and keep in touch with prospects, customers, and especially their decision-makers, your communication should be supported by structured customer relationship management. it is designed to support automation of the sales process from lead acquisition to close of sales. As leads are identified and qualified the system enables you to create an Account, Contacts, and convert them into Opportunities. Progress on the lead, including all communications, and development stages can be tracked to a point of converting them into an Order. 6-Customer Service:- Microsoft Dynamics 365 Customer Service is a module for customer service automation that provides a wide range of features from automated case management to dashboards and reports. Dynamics 365

5. helps your customer service to become a strong competitive advantage for your business. It provides features & tools for organizations to manage the services they provide to customers. Customer issues are tracked through cases and all interactions related to a case are recorded. You can create queries, and route cases to the right channel. 7-Marketing:- Microsoft Dynamics 365 Marketing is a marketing solution that unifies your customer information, provides marketing automation features such as lead scoring and customizable email templates, and allows you to create personalized customer journeys. It is a marketing automation application that enables you to not only manage the core marketing functions like email marketing, customer journeys, behavior tracking, and lead scoring, etc., it also gives you the ability to do event management functions, manage surveys, and more.