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Usability Evaluation. Yogi ysha962@aucklanduni.ac.nz. The user is NOT a lower life form - Ken Becker. Hello Computer. http://www.youtube.com/watch?v=lu88J5JL8Hw. Recap. What’s all the fuss about? Focus on the “use” or “tasks” Heuristic Evaluation Expert analysis User Testing
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Usability Evaluation Yogi ysha962@aucklanduni.ac.nz
The user is NOT a lower life form - Ken Becker
Hello Computer.... • http://www.youtube.com/watch?v=lu88J5JL8Hw
Recap • What’s all the fuss about? • Focus on the “use” or “tasks” • Heuristic Evaluation • Expert analysis • User Testing • Users asked to perform specific tasks, e.g.: • Email a file (as attachment) to someone • Buy a product • Set an appointment • Different from: • Market research • Debugging
Usability Exercise • Choose one website • http://myhop.uq.co.nz/Tertiary • http://www.alovelyworld.com/ • List user tasks • Evaluate • www.stcsig.org/usability/resources/toolkit/he_cklst.doc • Test plan • http://www.usability.gov/how-to-and-tools/resources/templates/usability-test-plan-template.html • Severity Rating (optional) • www.useit.com/papers/heuristic/severityrating.html
Parting Thoughts • Next week • How to work in groups • Start making groups of ‘fours’ “Usability is like oxygen – you never notice it until it is missing...”