Announcing a Forum on Reverse Logistics Automation , Analytics, Productivity, and Profitability

1. Announcing a Forum on Reverse Logistics • Automation, Analytics, Productivity, and Profitability • RLA Technology Solutions Forum • We invite you to join us to participate in reviewing the latest news in Reverse Logistics Software • and Technology. • Each month, we will present a topic in forum style.   We invite you to bring your ideas and • questions to fuel the discussions. Members of the forum are here to assist you overcome • your current business issues or challenges. • To ensure that we cover areas of your interest and/or concerns, we encourage you to help • identify future topics that can be put into the topics queue. • This month’s topic: Thresholds for Automation of Manual Business Processes / Practices • Synopsis: • How to determine the various metrics and limits that need to be considered in making a value decision on when to invest on transforming a manual business process / practice into an automated solution. What are the risks and rewards. • Proposed follow on topics; • Is BI useful in all levels of the organization • What are useful / critical measures of productivity • Data collection – How to determine what is necessary for operations, quality, finance • When should manual business processes be automated – what are the trade offs • How do you know you are interpreting the data/information correctly • . • . • Access to meeting available at RLA.org – Software Solutions Committee  (maybe we should change the name of the committee?) • Pre-registration not required, but an advance email to lschneeman@dex.com, or paul@andlor.com , would be appreciated.