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Texas Disaster Volunteer Registry Belton, Texas, April 2, 2008. Belinda Hare State Disaster Volunteer Coordinator Community Preparedness Section Texas Department of State Health Services. Birth of ESAR-VHP. ESAR-VHP = Emergency Systems for Advance Registration

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Texas disaster volunteer registry belton texas april 2 2008

Texas Disaster Volunteer RegistryBelton, Texas, April 2, 2008

Belinda Hare

State Disaster Volunteer Coordinator

Community Preparedness Section

Texas Department of State Health Services


Birth of esar vhp
Birth of ESAR-VHP

ESAR-VHP = Emergency Systems

for Advance Registration

of Volunteer Health Professionals

  • Tragic events of 9/ll

  • Public Health Security and Bioterrorism Preparedness and Response Act of 2002


Growth of esar vhp
Growth of ESAR-VHP

  • HRSA’s National Bioterrorism Hospital Preparedness Program (NBHPP)

  • Assistant Secretary for Preparedness and Response (ASPR)

  • Starting in 2009, must be in place or

    no cooperative agreement funding


Purpose functions
Purpose/Functions

  • Federal perspective: single, nationwide interoperable network of state-owned,

    state-operated systems

  • Primary functions:

    • Advance registration

    • Licensure verification

    • Credentialing


Additional functions
Additional Functions

  • Call down capabilities

  • Search queries

  • Volunteer management

  • Volunteer tracking

  • Reporting, administrative tools


Search capabilities
Search capabilities

  • Profession and specialty

  • Credentialing level

  • Languages spoken

  • DSHS Health Service Region

  • City and/or County

  • Zip code


Texas customizations
Texas Customizations

  • Useful tool for locals

  • Integration with existing systems

  • Must include the lay individual

  • Simple, secure, 24/7/365 availability

  • Help build local ranks of volunteers


Registry data elements
Registry Data Elements

  • Contact information

  • Military service, languages spoken

  • Geographical deployment preferences

  • Willingness to be federalized

  • Affiliations with other volunteer groups

  • Link to local volunteer groups


Benefits of registry
Benefits of registry

  • Resource/asset assessment

  • Effective utilization of assets

  • Automated call downs/confirmations

  • Rapid response to emergencies

  • Volunteer tracking

  • Administrative tools

  • Minimize spontaneous volunteers


Benefits to volunteer
Benefits to volunteer

  • Liability

  • Training

  • Relationship building

  • Safety

  • Effective use of volunteer skills

  • Helping your neighbors

  • National call to service


Phase one
Phase One

  • EMCredential technology purchased

  • Domain secured --

    www.TexasDisasterVolunteerRegistry.org

  • Linkages built with key Texas licensing boards and regulatory entities

  • Credentialing linkages built

  • State-level administrators identified

    and trained


Phase one con t
Phase One (con’t)

  • Physicians, physician assistants

  • RNs, LVNs, nurse practitioners

  • Pharmacists, pharmacy techs & interns

  • EMTs/paramedics

  • Social workers, marriage & family therapists, licensed professional counselors


Phase one con t1
Phase One (con’t)

  • Start state-level recruitment

  • Place Texas Disaster Volunteer Registry logo on Web sites

  • Populate via linkages/recruitment with state partners (TMA, TOMA, TNA, TPA)

  • Beta testing with Harris County and Northeast Texas Medical Reserve Corps

  • Exercise/improve


Phase two
Phase Two

  • Integrate additional disciplines

    • Dentists

    • Respiratory therapists & techs

    • Surgical technologists

    • Medical & clinical laboratory techs

    • Veterinarians

    • Others


Phase two con t
Phase Two (con’t)

  • Operationalize on local/regional levels

    • Focus on ESF 8, health and medical

    • Identify local/regional administrators

    • Train administrators on system

    • Integrate linkages with local/regional volunteer systems

    • Assist with local/regional recruitment


Phase two con t1
Phase Two (con’t)

  • Integrate Protect Texas SNS volunteers

  • Explore integrating public health staff into Registry

  • Explore linkages with faith-based and other community volunteer groups

  • Identify/incorporate minimal training standards/competency into system



Texas disaster volunteer registry

Volunteer

Physicians

Local

EOC

Texas Disaster VolunteerRegistry

Nurses

Local

Hospital

Texas Disaster

Volunteer

Registry

Pharmacists

Local

Public

Health

Licensure Verification

Recruitment

EMT

Paramedics

Health

Service

Region

Credentialing

Credentialing

Entities

Mental

Health

Workers

State

MACC


Texas disaster volunteer registry belton texas april 2 2008

STATE

Region

Region

Region

Region

Region

Region

Region

Region

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local

Local


Access to registry
Access to Registry

  • Local EOC, hospitals, public health: access to city/county volunteers

  • Health Service Regions/SNS Planners: access to volunteers in geographic area

  • DSHS Multi-agency Coordination Center (MACC): access through local/regional Points of Contacts to volunteers statewide


Administrative considerations
Administrative Considerations

  • Web-based system (Internet)

  • Need to identify administrator/back up

  • Local volunteer groups’ folders may use a “store front”

    ○ Group’s logo

    ○ Individual “welcome” message

    ○ Import flat files or data


Local administrator
Local Administrator

  • Manages volunteers independently via the Registry

  • Primarily responsible for recruitment, retention, training of volunteers

  • Requests assistance through Regional Administrator

  • POC for Regional/State Administrators


Local administrator con t
Local Administrator (con’t)

  • Call downs through PHIN (e-mails, phone calls, blast faxes)

  • Search for specific volunteers

  • Event module = key

  • Resource typing of medical volunteers

  • Volunteer tracking

  • Reporting, administrative functions


Regional administrator
Regional Administrator

  • Coordinates requests over regional, geographic area

  • Serves as POC for local groups and state administrator

  • Requests for assistance will flow from local to regional to state administrator

    (Larger, urban areas may have sub-regional administrators)


Challenges issues
Challenges/Issues

  • Liability, workman’s compensation, background checks, policy issues

  • Interstate exchange of volunteers, portability of licensure/credentials

  • Financial sustainability

  • Logistical support of registry volunteers

  • Badging/identification issues



For more information

For more information…

Belinda Hare

State Disaster Volunteer Coordinator

Texas Department of State Health Services

Belinda.Hare@dshs.state.tx.us

Phone: (512) 458-7219