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Oracle Utilities Customer Care and Billing 2 Essentials

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Question: 1

Which entity defines the type of collection process to start based on age of debt, amount of debt,

and type of customer? (Choose the best answer.)

A. Customer Class

B. Debt Class

C. Collection Class

D. Collection Class Control

E. Collection Process Template

Answer: B

Question: 2

Which two statements describe when register readings for a meter get marked for High and/or

Low review? (Choose two.)

A. When the register details for a meter are loaded into the staging tables

B. When the register readings for a meter are created online

C. When the MUP2 batch process creates the register readings for a meter

D. When the register readings for a meter are updated

E. When the TD-HILO batch process is executed

Answer: A,C




Question: 3

How can a specific price, percent, or flat charge be directly specified or referenced on a Rate

Component? (Choose two.)

A. Bill Factor

B. Rate Component Value Algorithm

C. Explicitly Specified

D. Bill Factor Value

E. Service Quantity

Answer: B,D



Question: 4

After a bill has been generated and sent to a customer, a business user may discover an error andneed to correct the

changes that were generated. What describes the functionality where canceledand rebilled bill segments are

presented on a new bill that must not contain new charges?

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(Choose the best answer.)

A. Cancel/Rebill

B. Correction Notes

C. Credit Notes

D. Off Cycle Bill Generator

E. Cancel/Rebill and Credit Notes

Answer: C

Question: 5

Which high-level entity prevents invalid meter configurations from being set up for a specific

meter? (Choose the best answer.)

A. Meter Type

B. Meter Configuration Type

C. Valid Meter Configuration

D. Valid Register Configuration

E. Meter Configuration

Answer: B



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