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Ventura Police Department

Ventura Police Department. Six Sigma Records Management Cycle Time Reduction Project. Variation in Cycle Time. Variance = 2 hours to 366 hours (.08 to 15.25 Days) Mean = 97 hours (4.04 Days) Variance results in delays in investigation. Variation in Total Cycle Time. Our Goal BHAG.

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Ventura Police Department

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  1. Ventura Police Department Six Sigma Records Management Cycle Time Reduction Project

  2. Variation in Cycle Time • Variance = 2 hours to 366 hours (.08 to 15.25 Days) • Mean = 97 hours (4.04 Days) • Variance results in delays in investigation.

  3. Variation in Total Cycle Time

  4. Our GoalBHAG Reduce the cycle time of the records management process from 97 hours to 24 Hours

  5. Quick Wins • Restructure report copy distribution list • Define dictation priority system for patrol officers. What is a Priority One, Priority Two or Priority Three report.

  6. Root-Cause AnalysisChoke Points NVA NVA NVA

  7. Next Phases • Run scenarios on impact of potential changes that can be made to process. • Solution Mapping • Implement Changes • Digitalize Process to prevent process creep

  8. Outcomes of Process • Reducing cycle time • Increasing accuracy • Enable officers to make decisions and take actions in a more timely manner. • Lead to a reduction in crime through • increased arrests and • proactive enforcement activities.

  9. Digital Six Sigma’s Value to Ventura PD • Create sustainable solutions • Utilizing an accepted methodology • Supported by real data • Opportunity to solve other problems • Reduce Part 1 Crime Index • Reduce Injury Traffic Collisions • Introduce concept of DSS • to other city departments • and Law Enforcement Agencies

  10. Problems cannot be solved at the same level of awareness that created them. Albert Einstein

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