Student Satisfaction Survey Spring 2018 Undergraduate and Graduate Students

2. Student Satisfaction Survey Spring 2018 Undergraduate and Graduate Students Office of Institutional Effectiveness

3. Undergraduate Student Sample (n = 1450) 21% response rate 20% response rate

4. If you could start over again, would you go to NJIT?Undergraduate StudentsComparison

5. Undergraduate Student Satisfaction 2018Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

6. Undergraduate Student Satisfaction 2018 Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

7. Undergraduate Student SatisfactionComparison with 2017 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

8. Factors with Increases/Decreases in Undergraduate Student Satisfaction • Overall quality of instruction. (+3%) • Availability of parking. (+3%) • Quality of academic advisement. (-3%)

9. Key Factors* in Undergraduate Student Overall Satisfaction 2018 Quality of own academic program .491 Overall Overall quality of instruction satisfaction .524 with NJIT Relevance of coursework to career development . 271 Availability of cultural And social events .311 .439 Overall satisfaction With food services .240 Quality of campus life General condition of building and grounds .234 *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.

10. Undergraduate Student SatisfactionAcademics

11. Undergraduate Student SatisfactionCampus Life

12. Undergraduate Student SatisfactionComputers/Technology

13. Undergraduate Student SatisfactionPublic Safety/Buildings & Grounds

14. Undergraduate Student SatisfactionStudent Services

15. Undergraduate SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

16. Undergraduate SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

17. Overall Undergraduate Satisfaction with NJIT5 Year Comparison Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

18. Overall Undergraduate Satisfaction by SchoolAcademics 2018 Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

19. Graduate Student Sample (n = 621) 23% response rate

20. If you could start over again, would you go to NJIT?Graduate StudentsComparison

21. Graduate Student Satisfaction2018 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

22. Graduate Student Satisfaction2018 Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

23. Graduate Student SatisfactionComparison with 2017 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

24. Factors with Increases/Decreases in Graduate Student Satisfaction • Overall satisfaction with financial aid services.(+8%) • Personal security and safety on campus.(+6%) • Support for computer hardware and software.(+5%) • Opportunity for involvement in student organizations and events.(+5%) • Opportunities to work with other students in teams. (-3%)

25. Key Factors* in Graduate Student Overall Satisfaction 2018 Overall quality .483 of instruction Quality of own academic program Overall satisfaction .610 with NJIT Relevance of coursework to career development . 193 Availability of cultural And social events .316 .460 Personal security And safety on campus .234 Quality of campus life .215 *Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction. General condition of building and grounds

26. Graduate Student SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

27. Graduate Student SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

28. Overall Graduate Satisfaction by SchoolAcademics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

29. Appendix 1 Overall Undergraduate Satisfaction by School

30. Appendix 1Overall Undergraduate Satisfaction by SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

31. Appendix 1Overall Undergraduate Satisfaction by SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

32. Appendix 1Overall Undergraduate Satisfaction by SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

33. Appendix 1Overall Undergraduate Satisfaction by SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

34. Appendix 1Overall Undergraduate Satisfaction by SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

35. Appendix 2 Overall Graduate Satisfaction by School

36. Appendix 2Overall Graduate Satisfaction by SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

37. Appendix 2Overall Graduate Satisfaction by SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

38. Appendix 2Overall Graduate Satisfaction by SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

39. Appendix 2Overall Graduate Satisfaction by SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

40. Appendix 2Overall Graduate Satisfaction by SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied