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Sheri Burgos [email protected] www.vinezoom.com/prelude. Robert Castel [email protected] www.vinezoom.com/prelude. Hosted by…. Playing Games: Project Management’s Next Innovation. Donna Reed [email protected] www.AgilistaPM.com. Webinar Outline. Project Success

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Playing games project management s next innovation

Sheri Burgos

[email protected]

www.vinezoom.com/prelude

Robert Castel

[email protected]

www.vinezoom.com/prelude

Hosted by…

Playing Games: Project Management’s Next Innovation

Donna Reed

[email protected]

www.AgilistaPM.com


Webinar Outline

Project Success

Project Challenges

Conflict Flash Points

What’s The Solution?

Enhance Project Team ESI

Project Management Innovation

Play Serious Games!

Prelude Overview

ESI & Prelude

Project Teams and Prelude

Project Team Benefits

Conflict Management

Project Conflict

Managing Conflict

Conflict Resolution & Team Building

Case Study

Conflict Management Innovation

Q & A


Process

People

Project Success

  • Process + People

  • Both are integral.

  • To be effective, both must be in harmony.

  • How we communicate, relate to each other, trust one another, and collaborate are significant factors in delivering successful projects.


People

Process

Scope-Creep

Project Challenges


Conflict Flash Points

High project failure rate due to communication challenges

  • Interpersonal

  • Intergenerational

  • Interdivisional

  • Intercultural

  • Inability to communicate complexity and uncertainty



ESI & Project Management

Attentiveness

Empathy

Communication

Teamwork

Managing Conflict


Project management innovation
Project Management Innovation

Conflict Resolution

Flexibility

Resiliency

Corporate Culture

Collaboration

Self Fulfillment

Elevated Trust

Virtual Interactions

Process Driven

Sustainability

Communications

Distributed Decision Making

Command and Control

Structured Approach

PMBok

Tools

MS Project

Management

CMMI

Prelude

Web 2.0/3.0

PRINCE2

ITIL

Primavera

EPM

Social Networking

Serious Games

Excel

Email

Community PMs

Project

Behaviours


Play Serious Games!

You can discover more about a person in one hour of play than in a year of conversation

~ Plato ~

  • Safe way to practice for ‘real life’

  • Learning can be fun

  • Used in education, healthcare, the military ...

  • Many different applications

  • Ideal for enhancing Emotional & Social Intelligence


Prelude Overview

  • A team-based serious game

  • Fosters ESI Team Development

  • Easy-to-Implement

  • Fun-to-Play

  • Transformative


Module 1

Keynote

Self Exploration

Module 2

iTag

Self Expression

Module 3

weTag

Teamwork

Module 4

allTag

Group Work

ESI & Prelude

SELF

SOCIAL

Empathy

Self-Awareness

Relationship Management

Self-Management


Module 1

Keynote

Self Exploration

Module 2

iTag

Self Expression

Module 3

weTag

Teamwork

Module 4

allTag

Group Work

Project Teams & Prelude

FORMING

STORMING

Social Identity

Self Identity

NORMING

PERFORMING

Group Affect

Group Intelligence


Project Team Benefits

  • Learn individual & group assets/strengths

  • Better understand group diversity & interdependence

  • Improve negotiation, compromise, & collaborative skills

  • Accelerate group trust

  • Enhanced sense of achieving goals


Project Conflict

  • When two or more people disagree

  • Often induced by Change and/or Leadership (or lack there of)

  • People have valid approaches and earnest concerns and is an opportunity to explore and amplify success


Managing conflict
Managing Conflict

  • Review the conflict landscape

  • Choose collaboration as the technique of choice

  • Negotiate with a positive focus

  • Encourage different opinions

  • Be team centric to help resolve the conflict


Conflict resolution team building
Conflict Resolution & Team Building

  • People have different styles (Gladwell’s Connectors, Mavens, Salesmen)

  • Reduce extreme behaviors

  • The project team’s style


Conflict case study
Conflict Case Study

  • Business Analyst interprets business requirements literally (e.g. we need cloud computing to do X)

    • BA tends to emphasize Business political relationships as justifications for position

  • IT Architect has a longer-term strategic vision that considers evolutionary roadmaps for the business and technology

    • Architect uses technology jargon in stating position

  • General project team mood is detachment from the conversation as SME stake their ground

    • Creates feeling of individual project team views are unimportant, not solicited

    • Social loafing is prevalent with other cross-functional participants as they ‘wait’ for a reconciliation

    • Status updates give no indication of issues surfacing at the project team level

    • Conflict style is avoidance.


Conflict case study1
Conflict Case Study

  • Course of Action

    • Acknowledge the conflict is prevalent and it’s the project team’s responsibility to collectively resolve

    • Engage the participants in a collaborative forum to review

    • Messaging to both groups are positive (e.g. Collaborative Meeting to Analyze Cloud Computing Solution)

    • Request documentation representing both sides of issue to be available for the project team members

    • All core project team members are expected to contribute

  • Repeat until a resolution is reached.

  • Escalate only if a resolution is not reached.

  • When the entire project team becomes a part of solutioning their commitment is stronger thereafter


Conflict management innovation
Conflict Management Innovation

Empathy

Assertiveness

Impulse Control

Escalations

Emotional Self Awareness

Optimism/Positive Mood

Politics

Trust

Heroism

Conflict

Behaviours

Collaboration

Tools

Resolution

Priority Lists

Issues Log

Status Updates

Change Management

EQ Assessment

Prelude


References resources
References & Resources

Adams, S. L. and Anantatmula, V. (2010), Social and behavioral influences on team process. Project Management Journal, 41: 89–98. doi: 10.1002/pmj.20192.

Clarke, Nicholas. Emotional Intelligence and Its Relationship to Transformational Leadership and Key Project Manager Competences. Project Management Journal, April 2010 Volume 41, Number 2.

Discenza, R. & James Forman. Seven Cases of Project Failure: How to Recognize Them and How to Initiate Project Recovery. (2008). http://search.pmi.org/?q=From+Seven+Cases+of+Project+Failure%3a+How+to+Recognize+Them+and+How+to+Initiate+Project+Recovery

McGongical, Jane. Reality is Broken. (2011). The Penquin Press. New York, New York.

Schutt, S.A. A Strength-Based Approach to Career Development Using Appreciative Inquiry Presentation. (2007). . http://appreciativeinquiry.case.edu/practice/toolsModelsPPTsDetail.cfm?coid-11240

Smith, R. Productivity Games: Software Quality Through Fun and Play (2011). http://www.42projects.org/docs/Productivity%20Games%20-%20Improving%20Software%20Quality%20through%20Fun%20and%20Play_May_2011.pdf

Thomas, K.W. Ph.D. Making Conflict Management a Strategic Advantage. http://www.psychometrics.com/docs/conflictwhitepaper_psychometrics.pdf.

The Serious Games Initiative Emotional & Social Intelligence Positive Psychology Center

http://www.seriousgames.orghttp://danielgoleman.info/http://www.ppc.sas.upenn.edu/index.html


Webinar registrant discount
Webinar Registrant Discount

  • Prelude Facilitated Workshops

    • Regular $500

    • Discount 25% - $375 per player

  • Prelude Self Facilitated Project Team Kit

    • Regular $250

    • Discount 25% - $187 per player

  • Prelude Discount can be purchased until July 31, 2011

  • Email [email protected]


Q & A

  • Vinezoom Offers:

  • Free Consultation

  • Prelude Facilitated

  • Workshops

  • Prelude Self Facilitated

  • Project Team Kit

  • Project Management

  • Services

    For more information:

    Email [email protected]

    Website - http://www.vinezoom.com/prelude


Pdu information
PDU Information

  • You have earned 1 PDU for this webinar

  • If attending LIVE: “CATEGORY B: Continuing Education“

  • If recording: “CATEGORY C: Self-Directed Learning”

  • Provider name: Vinezoom

  • Address: P.O. Box 118

  • City: Bradford

  • State/Province: Ontario

  • Zip/Postal code: L3Z 2A7

  • Country: Canada

  • Phone number: 647-966-5653

  • URL: http://www.vinezoom.com/prelude

  • E-mail address: [email protected]


Playing games project management s next innovation1

Playing Games: Project Management’s Next Innovation

Sheri Burgos

[email protected]

www.vinezoom.com/prelude

Robert Castel

[email protected]

www.vinezoom.com/prelude

Hosted by…

Donna Reed

[email protected]

www.AgilistaPM.com


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