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Resident Council Leadership Training. Goals and Objectives. Define the meaning of Resident Councils Define the purpose of Resident Councils What is Parliamentary Procedures Create a Mission Statement Brainstorm. Agenda – Day One. What is a Resident Council

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resident council leadership training

Resident Council Leadership Training

Galveston Housing Authority

goals and objectives
Goals and Objectives
  • Define the meaning of Resident Councils
  • Define the purpose of Resident Councils
  • What is Parliamentary Procedures
  • Create a Mission Statement
  • Brainstorm

Galveston Housing Authority

agenda day one
Agenda – Day One
  • What is a Resident Council
  • What is the Purpose of a Resident Council
  • Job Descriptions of Council Officers
  • Qualities of a Good Leader
  • Effective Communication
  • Documentation
  • Mission Statement Ideas
  • Q & A

Galveston Housing Authority

agenda day two
Agenda – Day Two
  • Glossary and Index
  • Parliamentary Procedure
  • Agenda
  • Rules of Order
  • Motions
  • Mission Statement
  • Q & A

Galveston Housing Authority

what is a resident council
What Is a Resident Council
  • Democratic organization dedicated to improving the quality of life in your development
  • Examples:
    • Ensuring your views are acknowledged and addressed by the Housing Authority
    • Restore a sense of community that is lacking in today's society
    • Sharing ideas for improvements to your surroundings
    • Improve what is already there

Galveston Housing Authority

what is the purpose of rc
What Is the Purpose of RC?
  • Serve the residents
    • consider how they feel
    • separate your personal feelings from the issues
  • Communicate needs of Residents to HA representative
  • Plan and Promote activities
  • Serve the community

Galveston Housing Authority

job descriptions of officer
Job Descriptions of Officer
  • General Duties:
    • Attend all Resident Council (RC) meetings (held Monthly)
    • attend and/or assist with the Resident functions throughout the year
    • officers may receive $10.00 per month for attending Resident Council functions from the GHA Operating Subsidy funds provided by HUD if the council agrees to these payments

Galveston Housing Authority

  • Serve as a leader to Council Officers & Residents
  • Develop meeting agendas
  • Conducts monthly meetings
  • Divide duties among council members
  • Oversees council activities
  • Serve as liaison between residents & GHA
  • Present and follow-up on RC concerns to GHA
  • Host meetings for GHA’s Board of Commissioners
  • Reports council’s activities to the Residents & GHA
  • Maintains the Operating Subsidy expenses documentation and reconciliation

Galveston Housing Authority

vice president
Vice President
  • Work closely with President
  • Help oversee council activities
  • Conduct meetings in case of the President's absence
  • Oversee special event committees, i.e., National Night Out, Community Fair and Resident Council activities

Galveston Housing Authority

  • Keep minutes of all RC meetings
  • Report previous meeting minutes at the start of each RC meeting
  • Coordinates the advertisement for meetings and special events held at the development, i.e., creating and posting flyers as well as contacting GHA to promote publicity

Galveston Housing Authority

  • Record & document expenses made by the RC
  • Maintain documentation on all expenditures, (except the Operating Subsidy expenses, which are maintained by the President)
  • Staple receipts to the official record of expenditures & report the financial status monthly
  • Issues reimbursements for council spending
  • Oversee fundraising efforts

Galveston Housing Authority

sergeant at arms
Sergeant at Arms
  • Keep order at all meetings & functions of the RC
  • Sits at the sign-in table the beginning of the meeting & function ensuring everyone signs
  • Makes sure everyone is aware of various committees, refreshment & other activities
  • During the meeting, discretely remind anyone to be quiet while someone is talking
  • Sets up meeting room

Galveston Housing Authority

qualities of a good leader
Qualities of a Good Leader
  • Listens more than speaks
  • Withhold judgment until you have all the facts
  • Supports the majority even when not agreeing
  • Respect other RC members, treat as equals
  • Seek out opportunities to serve
  • Looks for ways to better the organization
  • Realize that you DO NOT have all the answers
  • Others have something to contribute

Galveston Housing Authority

effective communication
Effective Communication
  • What is 2 and 3 way communication
    • A way of interacting with other to insure

that all involved are clearly Understood


Galveston Housing Authority

document document document
Document, Document, Document

All problems that are needing specific attention

need to be documented in proper format

  • State who you are and who you represent
  • Give up to date contact information

Name, address,phone, email, fax, etc

  • Be accurate when stating problem – (do not add personal feelings)
  • Give options to fix problems become part of the solution
  • Always thank them for their time – you are grateful and respect their time
  • Let them know you are expecting a reply - It’s important to you and your group
  • Send copies to all interested parties
  • cc: carbon copy

Galveston Housing Authority

ideas for a mission statement
Ideas for a Mission Statement

Galveston Housing Authority

Q & A

Galveston Housing Authority

agenda day two1
Agenda – Day Two
  • Glossary and Index
  • Parliamentary Procedures
  • Agenda
  • Rules of Order
  • Motions
  • Mission Statement
  • Q & A

Galveston Housing Authority

vocabulary glossary and index
Vocabulary – Glossary and Index
  • Adjourn / Adjournment
  • Agenda
  • Amend
  • Committee
  • Debate
  • General Consent
  • In order
  • Majority
  • Motion
  • 2nd
  • Quorum
  • Voting

Galveston Housing Authority

adjourn adjournment
Adjourn / Adjournment

To end the Meeting

How the meeting ends,either by a vote or by general consent (or if the time of adjournment was prearranged by a vote)

Galveston Housing Authority


A list of all business to be considered

during a meeting

An outline

Galveston Housing Authority

amend amendment
Amend /Amendment

To Change a motion

Galveston Housing Authority


A Group of members chosen for a certain task

- welcoming committee

- activity committee

Galveston Housing Authority


Discussion about a motion

Galveston Housing Authority

general consent
General Consent

Adopting a motion without a vote

Galveston Housing Authority

in order
In Order

Relevant to the Business at hand

Galveston Housing Authority


More than half of the members present

and voting

Galveston Housing Authority


A proposal that the assembly take a stand or take action on

Galveston Housing Authority

second a motion
Second a Motion

A verbal signal from a member that he or

she wishes to consider a motion just made

Galveston Housing Authority


Number or percentage of members that

must be present to conduct business legally

Galveston Housing Authority


Means by which motions are accepted or

rejected by the assembly

Galveston Housing Authority

parliamentary procedure
Parliamentary Procedure

The set of rules for conducting business at

meetings and public gatherings

Today’s Robert’s Rules of Order is used

as the basic handbook for operating many

clubs and other groups

Galveston Housing Authority

why is parliamentary procedure important
Why Is Parliamentary Procedure Important?
  • Allows everyone to be heard and helps make decisions without confusion

Galveston Housing Authority

rules of order
Rules of Order
  • By-laws
    • These are based on the Robert’s Rules of Order

Galveston Housing Authority


Call to order

Reading of the Minutes

Officer’s Reports

Special committee reports

Special orders

Unfinished business

New business

Announcements – Special Guest


Galveston Housing Authority

mission statement
Mission Statement

Galveston Housing Authority

  • Resident Council and their purpose
  • Define ways to apply training
  • Request feedback of training session

Galveston Housing Authority

where to get more information
Where to Get More Information
  • Other training sessions
  • List books, articles, electronic sources
  • Consulting services, other sources

Galveston Housing Authority