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Improving MyRoots Search

Improving MyRoots Search. Forestry Librarians Meeting young.hong@weyerhaeuser.com. Presentation Outline. From the User’s Perspective Making Search Work (The Black Box) The Master Plan?! Historical Perspective Next Steps. From the User’s Perspective. Search is not working for me!

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Improving MyRoots Search

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  1. Improving MyRoots Search Forestry Librarians Meeting young.hong@weyerhaeuser.com

  2. Presentation Outline • From the User’s Perspective • Making Search Work (The Black Box) • The Master Plan?! • Historical Perspective • Next Steps

  3. From the User’s Perspective • Search is not working for me! • I need to find information quickly. • I am frustrated that I found it once but now I can’t find it again. • I want Google!

  4. From the User’s Perspective • Basic, no nonsense interface • Accuracy better by 112% • “Did You Mean” suggestion • Summaries in context • Satisfaction at 75%

  5. From the User’s Perspective • Category Search • Drill down into large results sets • Serendipity by browsing • Channel user to preferred terms

  6. Making Search Work Components of MyRoots Search Search Engine Content Metadata Taxonomies

  7. Taxonomies

  8. Taxonomy Creation Content Analysis Create in VCC Draft Top Levels sample Revise & Test Expert Review

  9. Taxonomies in VCC Step 1: Hand craft search queries using Verity Query Language (VQL) Step 2: Test each concept, adjust, test another concept, adjust, test, adjust, test … (supplier diversity <ANY> contractor outreach <ANY> (minority owned <NEAR/5> outreach) <ANY> (women owned <NEAR/5> outreach)) <IN> title supplier diversity, contractor outreach, (minority owned <NEAR/5> outreach), (women owned <NEAR/5> outreach) Step 3: Save search statement

  10. Taxonomies in VCC Step 4: Set threshold for automatic content categorization or human review

  11. Taxonomy Skills Needed • Sees the detail and big picture views • Decides what is relevant and doesn’t let the irrelevant sidetrack you. • Thick skinned to work with subject matter experts • Understand and create search logics • Evangelize to content owners the importance of metadata • Have good vocabulary • Be technology oriented

  12. Plan for Findable Content @ WY The Master Plan?!

  13. Past Attempts to Fix Search Metadata Generator Search Engine Web Content Management System (With Classification Tool) Portal Search Engine & Categorization

  14. User Interface Usability Metadata Accuracy Security Concerns Content Management Governance New Content Repositories Issues to Work Through

  15. Future Directions  Content Classification 2007 Concept Extractor 2009 Visualization Faceted Navigation

  16. Questions or Comments? question <ANY> query <ANY> inquiry <ANY> issue <ANY> doubt <ANY> ask <ANY> probe <ANY> grill <ANY> quiz <ANY> comment <ANY> remark <ANY> observation <ANY> criticism <ANY> point out <ANY> mention <ANY> note <ANY> expand upon

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