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The Online Learning - a pretext for a global community – The case of the Ministry of Communications and Information Technology, Romania. The general context. The necessity to re-define the civil service. - rapid social changes. -needs for more specialized public services.

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The online learning a pretext for a global community

The Online Learning - a pretext for a global community

– The case of the Ministry of Communications and

Information Technology, Romania


The online learning a pretext for a global community

The generalcontext

The necessity to

re-define the

civil service

- rapid social changes

-needs for more specialized public services

-impact of the information technology on

the professional competencies


The online learning a pretext for a global community

Current situation:

The management type

Tasks closely linked to the positions

An institutional hierarchy

The retributions represent fixed salaries

Open selection

The activity is regulated by legal norms and procedures

The promotions are subject to certain discipline and control


The online learning a pretext for a global community

The organizational chart of MCTI

The vertical organization of exercising the authority

The horizontal grouping of the tasks in departments and services


The online learning a pretext for a global community

AGENDA:

- Objectives

- Assumption

- Research

- Results

- Steps to be follow

- Expected benefits


The online learning a pretext for a global community

I.OBJECTIVES

  • Improve the employee’s professionalism,

  • -Reduce the excessive bureaucratic practices in the Romanian public administration

A.

COMPETENCE

-Ensure the access to a dynamic global society

-Encourageemployee’sdevelopment and growth

B.

CAREER PATH

-Exchanges with international Universities an

regional specialists in IT&C

- Identify new leaders

C.

PERMANENT DEVELOPMENT


The online learning a pretext for a global community

A. COMPETENCE

The leader’s capacity to take

the correct decisions

without having all the

relevant information

PAST

PRESENT

The bureaucratic

rules are influenced

by the Internet and

E-Government

FUTURE – through E-Learning

The leader’s capacity to take the right decisions, by

selecting through the whole kinds of information


The online learning a pretext for a global community

B. CAREERPATH

In the past, people

were placed in fixed

and almost definitive

positions

PAST

PRESENT

The recent reform

generated

frequent

restructuring

FUTURE – through E-Learning

Transforming the existing career based system

(one position, few abilities) in an employable system

(different abilities for different

positions and jobs).


The online learning a pretext for a global community

C. PERMANENT DEVELOPMENT

PRESENT:

High rate of TURNOVER as a consequence of

Difficulties

for

a rapid

promotion

The level of

the

salary for the public

servants

Employees

share an

misunderstanding

of their common mission

FUTURE:

The opportunity to choose:

Bureaucracy versus Information Society

Routine versus Action

Respect the rules versus Create the rules


The online learning a pretext for a global community

II. ASSUMPTION

Why it is necessary to re-build the institutional or the individual’ capacity in terms

of a global learning?

  • The new face of the institutional’ centralization in former communist

  • countries appears like a network organization, as so assuming that for:

  • improve the professional competence for the employees,

  • reduce the rate of turnover,

  • -establish a dynamic equilibrium between the organizational goals and the personnel

  • career plans,

  • we should identify the optimal training way in order to promote the attitude

  • change of the employees, for obtain superior performance.


The online learning a pretext for a global community

III. RESEARCH

1.People attended different types of learning experiences. By analyzing the

learning blockages it is possible to design the best learning taking place.

“Learning Blockages Questionnaire”

Downs, Sylvia, The Handbook of Training and Development, BLACWELLBusiness, Second Edition, 1995.

2. People leads in different ways, linked with the Perceptions of Self and Other.

To notice the gender issues from a professional perspective can bring new

elements regarding the learning attitude.

“Bem Sex-Role Inventory”

Sandra Lipsitz Bem, “Au – delà de l’androgynie. Quleques préceptes osés pour

Une identité de sexe libérée”, from M.C. Hurtig – M.F. Pichevin, “La différence des

Sexes. Questions de psychologie”, Éditions Tierce, 1986


The online learning a pretext for a global community

Characteristics of the experimental group:

Total: 105 employees, Period: August, September 2005, Location: MCIT


The online learning a pretext for a global community

IV. RESULTS

“Learning Blockages Questionnaire”

1

2

0

The more blockages occur when the score is higher than 0.

Section 1: Learning skills

Total 0: 65%

Total 1: 23%

Total 2: 12%

Section 2: Distractions/concentration

Total 0: 47%

Total 1: 45%

Total 2: 8%

Section 3: Worries and fears about learning

Total 0: 87%

Total 1: 9%

Total 2: 4%

Section 4: Learning from others

Total 0: 40%

Total 1: 35%

Total 2: 25%


The online learning a pretext for a global community

V. STEPS TO BE FOLLOW

Section 1: Learning skills

- the group is capable to adopt different learning skills

- for the rest 12% we recommend an additional training program in order to reduce the resistance to learn, before running the E-Learning

Section 2: Distractions/concentration

- the results indicates the necessity to adopt an attractive design and content for the curriculum ( the E –Learning suppose to be linked with their professional interests and future plans )

- also, the pedagogical methods will be appropriate with their age

Section 3: Worries and fears about learning

- employees are open to learn

- they are capable to assume the importance of the learning process

Section 4: Learning from others

- this section indicates that people have strong personalities, and they are resistance to accept the “dominant” role of the instructor, as this role appear in our culture

- E-Learning is a solution for the individual study, the on-line platform can reduce the pride and stimulate the “common coalition”


The online learning a pretext for a global community

IV. RESULTS

“Bem Sex Role Inventory”

  • Even the experimental groups consists in a large majority of feminine positions

  • ( both executive and managerial ), there is a huge difference regarding the Perception of Self and the way in which the Other analyze the same person.

  • - The questionnaire was applied individual, and, for the managerial positions, the colleagues also evaluates their managers.

  • 78% of women perceive themselves as feminine, as so, they choose feminine items.

  • 12% of women in managerial positions received masculine attributes from their employees, even their Self perception was totally at the opposite pole.


The online learning a pretext for a global community

V. STEPS TO BE FOLLOW

  • The main objectives for the “E-Learning” suppose also:

  • To implement data about the gender differences and the cultural stereotypes

  • in the learning process

  • The on-line training must resolve the gap between the two perceptions: “feminine”

  • women that act in a masculine way. The “E-Learning” project must includes

  • psychological on line counseling, as is difficult to play a “strong” role in a “sensitive”

  • structure.


The online learning a pretext for a global community

VI. EXPECTED BENEFFITS

  • To ensure a Positive Social Identity for the Ministry's employees

  • -to understand the E-Learning and the new training opportunities as a future

  • system for personnel development and evaluation

  • 2. To implement a new type of management in MCIT – matrix management

  • -to understand the way in which the competencies obtained through E –Learning will change

  • the management in MCIT ( temporary working group for different projects )