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Managing Teleworkers

Managing Teleworkers. Balancing life’ issues, inc. WFH Working from Home WAF Working at Home Telecommuting E-working E-commuting Nomad workers or web commuters Tele-work vs. telecommute. What do we mean by “teleworkers”?. What might be some reservations?. Loss of control

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Managing Teleworkers

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  1. Managing Teleworkers Balancing life’ issues, inc.

  2. WFH Working from Home WAF Working at Home Telecommuting E-working E-commuting Nomad workers or web commuters Tele-work vs. telecommute What do we mean by “teleworkers”?

  3. What might be some reservations? • Loss of control • Fear of others wanting to work from home • Comfort level - easy access • Arrangement imposed upon them • Might even feel jealous • Lack of training on how to manage

  4. Realities of today’ workplace • Tele-work part of standard business strategy • Results in: -Increased productivity -Lower costs (e.g., office space) -Greater retention and loyalty -Recruiting the best people

  5. Characteristics of Good Tele-managers • Flexible administrative and managerial skills • Ability to work with the big picture
 • Knows how to fix problems quickly • Exceptional interpersonal and communication skills  • Good rapport with workers • Caring, supportive • Earned the trust of their employees

  6. Characteristics of Good Candidates • Proven track record • Understand organizational operations and culture • Ability to work independently • Responsible • Strong work ethic • Well respected • Engenders the manager's trust

  7. Potential Benefits to Managers • Increased productivity   -Motivated to keep arrangement -Fewer distractions  -Less stress • Increased hours of team coverage beyond 9-5 if necessary • New opportunities to learn, grow and receive good evaluations

  8. Manager Challenges • Learning new skills and mastering new information • Honing their administrative and organizational skills • Honing their leadership skills • Opening selves to new options The success of the telecommuting program is dependent on the entire team

  9. Helping the Tele-worker Succeed • Not micromanaging • Being available and providing support as needed • Addressing problems quickly and openly • Ensuring inclusion in team activities • Not overloading them with work • Having reasonable expectations Teleworking takes a lot of self-dicipline, somebody has to really want to do it

  10. Crafting a satisfactory Tele-working arrangement • Job Responsibilities, Assignments and Evaluation • Hours of work and availability • Communication methods and times • Planning for the home office • Other

  11. Take-aways and wrap up • Issues and challenges • Key take away • Action plan

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