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Center for Military Families & Veterans. Innovations 2014 League for Innovation in the Community College March 2 - March 5, 2014 Anaheim, California. Team Members: Dr. Marcia Conston , Central Piedmont Community College, Charlotte, NC

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Innovations 2014

League for Innovation in the Community College

March 2 - March 5, 2014

Anaheim, California


Team Members:

Dr. Marcia Conston, Central Piedmont Community College, Charlotte, NC

Vice President, Student Services & Enrollment Management

Cheryl Miller, Anne Arundel Community College, Arnold, MD

Virtual Campus Liaison

General McArthur III, Moraine Valley Community College, Palos Hills, IL

Student Success and Veterans Coordinator

Nicholas Riggins, Central Piedmont Community College, Charlotte, NC

Director, Center for Military Families & Veterans


CPCC’s Mission for Military Families & Veterans

At the CPCC Center for Military Families & Veterans we provide life-long education and career development of those who have served and their family members consistent with their needs, interests, and abilities as they transition.

CPCC’s Vision for Military Families & Veterans

Our vision is to help our clients develop 21st Century Life Skills while enhancing the economic, social and cultural growth of our community.​


Statement of Purpose

The objective of the online student Veterans orientation is to help Veteran students assimilate to the college environment, by providing a convenient online interactive tool to reduce time and stress associated with traditional on campus orientations.


Anticipated Outcomes:

  • Increase student Veteran population by improving accessibility to key information during the enrollment process.
  • Increase student Veteran flexibility by eliminating traditional brick and mortar orientations.
  • Reduce payment delays from the VA caused by Veteran student misunderstanding and errors.
  • Evaluate and analyze online orientation assessments to determine what areas need more in-depth explanation.
  • Provide video materials or online access for student Veterans to revisit when needed.


Why do you all think onlineorientation would be beneficial for Veteran Students?


Post Traumatic Stress Disorder




Relocation to the area


Escaping current living conditions


Post 911 Housing Allowance



U.S. Army separated in 2010

U.S. Marines separated in 2009

Moved from St. Louis, MI

Moved from Washington D.C.

Lives in Fort Mill, SC

Uses public transportation


NC Active Duty Bases


Charlotte, NC

Represents the largest military installations in North Carolina


Post 911 Housing Allowance

Note: Post 911 BAH rate is paid at E-5 rate with dependents.


Project Description:

Student Veteran offices (Veteran Resource Centers or Financial Aid/ Veteran Affairs) should combine traditional student orientation with veteran specific online orientation information. Veteran orientations may or may not preclude campus general student orientation.

  • Make the case (build the case)
  • Online Orientation Outline (Enclosed)

Final Thoughts!

There are no home runs only singles!

The Veteran population is an important population but, fragile at times.

Start small, take baby steps and have a big impact.