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What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics

What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics. Popularized by Mark Twain in Chapters from my autobiography. “There are no facts, only interpretations.” Friedrich Nietzsche … . In Business – “In the end, there is only perspective…”.

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What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics

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  1. What happens when data sets collide with mindsets? *Lies, Dam Lies and Statistics Popularized by Mark Twain in Chapters from my autobiography

  2. “There are no facts, only interpretations.” Friedrich Nietzsche… In Business – “In the end, there is only perspective…”

  3. The world is full of best intentions & perspectives…

  4. What percentage of all phone calls are cross border… • What percentage of people are first generation immigrants… • What percentage of direct investment is foreign based… • What is the export to GDP ratio…

  5. People believe the world is pretty flat… Source: PankajGhemawat author “The world isn’t flat”

  6. Perception vs. Reality Source: PankajGhemawat author “The world isn’t flat

  7. Which country of the pair has the highest child mortality rate…

  8. Which country of the pair has the highest child mortality rate…

  9. When armed with the right data and presented in the right way – you can change the world… http://www.ted.com/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html Dr. Hans Rosling – Quantitative Analysis meet Saturday Night Live www.youtube.com/watch?v=usdJgEwMinM

  10. Preconceived Ideas vs. Factual Evidence: • Business • Social Policy • Economics • Prices at Dunkin Donuts vs. Starbucks New Paradigm - Convergence Data Set + Mindset X Perspective = Business Reality

  11. What do I mean by Mindset? Let’s play cards and find out…

  12. A Final Thought on Mindsets & Perspectives Transmission: Please divert your course 15 degrees north to avoid a collision. Response: Recommend you divert YOUR course 15 degrees South to avoid a collision. Transmission: This is the captain of a U.S. Naval Ship. I say again divert your course! Response: NO.. I say again, divert YOUR course. Transmission: THIS IS THE AIRCRAFT CARRIER ENTERPRISE. WE ARE A LARGE WARSHIP OF THE U.S. NAVY. DIVERT YOUR COURSE NOW! Response: This is a lighthouse. Your call …

  13. Moral of the story for each of us…

  14. No matter where you come from and regardless of how much data and power you may have, sometimes you just have to change directions!

  15. Thanks for having me…

  16. Appendix

  17. Webster’s Dictionary Normative Performance or Behavior “Desired State” Negative Deviance Positive Deviance Energy Spent Energy Created Deviance: To stray from an established course or norm Problem Solving vs. Abundance

  18. Comparing Approaches to ChangeSource: Cooperrider, 2001 • PROBLEM SOLVING APPROACH • ABUNDANCE APPROACH Define the Problem • Specify problems or needs Analyze Determinants • Identify symptoms and root causes Identify Solution • Generate alternatives that address problems Plan and Implement • Design interventions that address or solve problems BASIC ASSUMPTION: • Our job is to overcome major problems, challenges, and obstacles. Identify Peak Performance • Recount spectacular experience Explain Success • Identify enablers of the best past successes Create Sustainability • Identify what should be continued in the future Design a Future • Design interventions that create an ideal future BASIC ASSUMPTION: • Our job is to embrace and enable our highest potential.

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