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Newly Update ITIL 4 Foundation ITILFND_V4 Exam Dumps

Passcert can offer you the best Newly Update ITIL 4 Foundation ITILFND_V4 Exam Dumps which can help you to prepare your Exam smoothly and efficiently.

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Newly Update ITIL 4 Foundation ITILFND_V4 Exam Dumps

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  1. Free ITILFND_V4 Practice Exam Q&As ITIL 4 Foundation ITIL 4 Foundation https://www.passcert.com/ITILFND_V4.html

  2. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 1.Which is recommended as part of the 'progress iteratively with feedback' guiding principle? A. Prohibit changes to plans after they have been finalized B. Organize work into small manageable units C. Reduce the number of steps that produce tangible results D. Analyse the whole situation in detail before taking any action Answer: B

  3. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 2.What is included in the purpose of the 'continual improvement' practice? A. Ensuring that delivery of services is properly assessed, monitored, and improved against targets B. Identifying and continually improving relationships with and between stakeholders C. Creating collaborative relationships with key suppliers to realize new value D. Aligning the organization's practices and services with changing business needs Answer: D

  4. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 3.Which term is used to describe removing something that could have an effect on a service? A. A change B. An incident C. An IT asset D. A problem Answer: D

  5. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 4. How does the 'incident management' practice set user expectations? A. By using collaboration tools to communicate effectively B. By agreeing, and communicating target resolution time C. By assigning resources to ensure that all incidents are resolved as quickly as possible D. By automated matching of incidents to known errors Answer: C

  6. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 5. What is the difference between the 'incident management' and 'service desk' practices? A. Incident management resolves complex issues, service desk resolves simpler issues B. Incident management restores service operation, service desk provides communication with users C. Incident management manages interruptions to services, service desk monitors achieved service quality D. Incident management resolves issues service desk investigates the underlying causes of issues Answer: B

  7. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 6.Which is a description of service provision? A. Activities that an organization performs to deliver services B. Away to help create value by facilitating outcomes that service consumers need C. Cooperation between two organizations to ensure that a service delivers value D. A formal description of one or more services, designed to address the needs of a service consumer Answer: B

  8. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 7.How do 'continual improvement registers' help to create value? A. By monitoring achievement against service level targets B. By making improvements visible C. By assigning change authorities for change requests D. By documenting all improvement ideas in a single place Answer: B

  9. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 8.Which statement about the inputs and outputs of the value chain activities is CORRECT? A. Inputs and outputs are fixed for each value chain activity B. Each value chain activity receives inputs and provides outputs C. Some value chain activities only have inputs, whereas others only have outputs D. The organization's governance will determine the inputs and outputs of each value chain activity Answer: B

  10. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 9.What is the value of a service? A. A result for a stakeholder enabled by the outputs of the service B. A tangible or intangible deliverable of the service C. The amount of money that is created or saved for the service consumers by using the service D. The benefits, usefulness, or importance of the service, as perceived by the stakeholders Answer: D

  11. Free ITILFND_V4 Practice Exam From Passcert for Your Best Preparation 10.Which is the MOST LIKELY way of resolving major incidents? A. A support team following detailed procedures for investigating the incident B. Users establishing a resolution using self-help C. A temporary teamworking together to identify a resolution D. The service desk identifying the cause and a resolution Answer: C

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