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Quality Assurance of study programmes in Higher Education. Berit Eika, professor, MD, PhD, MI, MHPE Centre of Medical Education Aarhus University. financial expert. good practice. reflective person. good attitude. has life experience. know’s much. good team worker. empathic person.

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quality assurance of study programmes in higher education

Quality Assurance of study programmes in Higher Education

Berit Eika, professor,

MD, PhD, MI, MHPE

Centre of Medical Education

Aarhus University

what is a good doctor

financial expert

good practice

reflective person

good attitude

has life experience

know’s much

good team worker

empathic person

communicates well

skills

good problem-solver

What is a good doctor?
quality assurance internal vs external
Quality Assurance: Internal vs. External
  • Quality assurance serves two main purposes:
    • enhancement
    • accountability.
  • Internal quality assurance naturally focuses on the enhancement of quality in teaching and learning, while
  • External quality assurance, at its best, both serves the needs for accountability of institutions to stakeholders and the wider public and plays a developmental role for enhancing quality in institutions.

ENQA statement on the European Commission’s Report on Progress in Quality Assurance, 2010

slide4

QUALITY

?

ASSURANCE

EXTERNAL

INTERNAL

DEVELOPMENT

CONTROL

CRITERIA

PREREQISITS

EXPERTS

PEERS

what is quality

QUALITY

What is quality?
  • Quality as something exceptional
    • Recruitment of the best and brightest students and faculty
  • Quality as “Value for money”
    • Low drop out, quick accomplishment, high employability
  • Quality as customer satisfaction
    • Student satisfaction, alumni satisfaction
  • Quality as meeting standards
    • Teacher-student ratio, research-based education as number of publications
  • Quality as transformation
    • Products of students learning (progress test)
summary
Summary
  • We want quality but may not have the same understanding of what ”quality” is
  • We need a multi-dimensional, professional approach to quality assurance
  • There must be a good balance between:
    • Internal and external quality assurance
    • Development and accountability
    • Involvement of experts and peers
    • Costs and outcomes
  • We should be aware of – and avoid – side effects, such as:
    • Lack of commitment
    • Lip service