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Correspondent banking in Brazil

Correspondent banking in Brazil. Social Performance & Outcome A ssessment. Presentation Outline. Context Objective Performance of commercial banks and their CB operations Social, Environmental, Economic Outcome assessment of CB services on : Clients CB Operators Local economy

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Correspondent banking in Brazil

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  1. Correspondent banking in Brazil Social Performance & OutcomeAssessment

  2. Presentation Outline • Context • Objective • Performance of commercial banks and their CB operations • Social, Environmental, Economic • Outcome assessment of CB services on : • Clients • CB Operators • Local economy • Methodology • Indicators • Next steps

  3. Context • Correspondent banking in Brazil • INSERT DESCRIPTION OF CB AND THE SERVICES THEY OFFER

  4. Objective • Identify indicators to measure : • The Social, Environmental and Economic Performance of commercial banks and their CB operations • The Outcome of CB services on : • Clients • CB Operators • Local economy • Determine the methodology to obtain the data annually

  5. Performance of commercial banks and their CB operations • Access : intent and outreach • Cost and quality of services • Information transparency • Profitability of CB operations • Growth of CB offering • GHG emissions • Water consumption • Waste management

  6. Social Performance Measuring the social performance : Access Source: CGAP and The Social Performance Task Force

  7. Social Performance Measuring the social performance : Services Source: The Social Performance Task Force

  8. Environmental Performance Measuring the environmental performance

  9. Economic Performance Measuring the economic performance

  10. Outcome assessment of CB services Target Dimensions • Access to finance • Over-indebtedness • Financial education • Satisfaction levels • Income • Assets • Living conditions • Health & nutrition • Children’s education • Women’s condition • Time/money saved • Local spending • Longevity as a CB • Profitability • Benefits on other part of the business • Impact on local businesses • Taxes raised • Other benefits

  11. Outcome assessment of CB services Methodology

  12. Outcome assessment of CB services Clients Indicators

  13. Outcome assessment of CB services Clients Indicators

  14. Outcome assessment of CB services Clients Indicators

  15. Outcome assessment of CB services Clients Indicators

  16. Next steps • Refine the data gathering methodology for the outcome assessment • Develop the questionnaires for the three target groups • Conduct a pilot to test the questionnaire and the methodology

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