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Pg 120 INDUSTRIAL PSYCHOLOGY PowerPoint Presentation
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Pg 120 INDUSTRIAL PSYCHOLOGY

Pg 120 INDUSTRIAL PSYCHOLOGY

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Pg 120 INDUSTRIAL PSYCHOLOGY

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  1. Pg 120 INDUSTRIAL PSYCHOLOGY • A scientific study ofhuman behaviour in the production, distribution and use of goods and services in society. Leads to problem solving. • Industrial Psychology aims to provide explanations, guidelines for the prediction and control of human behaviour.

  2. FIELDS OF INDUSTRIAL PSYCHOLOGY • 1. Personnel psychology- human resource • Provision,selection,evaluation,training, remuneration of staff. • 2. Management and Organizational Psychology • Motivation, human relations and leadership.

  3. FIELDS OF INDUSTRIAL PSYCHOLOGY • 3. ERGONOMICS- engineering psychology.Best match between man, machinery and environment ensuring optimal safety and efficiency and maintenance. • 4. CONSUMER PSYCHOLOGY • Studies consumers and predicts consumer behaviour.

  4. FIELDS OF INDUSTRIAL PSYCHOLOGY • 5. CAREER PSYCHOLOGY- human development from choice to retirement. • 6. INDUSTRIAL MENTAL HEALTH-Study of the influence of the environment on staff.

  5. IND PSY. AS A PROFESSION • 1. Professional function is governed by law. • 2.They identify analyse, solve problems.

  6. Pg 123 GENERAL PRINCIPLES OF HUMAN BEHAVIOUR • 3 ways to learn: • 1. IMITATION= copy • 2. HABITUATION- habit formed through repetition. • 3. TRIAL AND ERROR- chance; discovery

  7. MASLOWS HIERARCHY OF NEEDS

  8. EXPECTANCY THEORY • VALENCY = what you value • INSTRUMENTALITY = action to get what u want • EXPECTANCY = what you expect in the end

  9. ABILITY • Motivation alone is not enough. • A person must also have the ability. • Motivation + ability = performance.

  10. Pg 129 INDIVIDUAL DIFFERENCES [6] • 1. Difference in peoples performance. • 2.Difference in peoples talents and abilities. • 3. People attach different levels of importance to internal job rewards.

  11. Pg 129 INDIVIDUAL DIFFERENCES [6] • 4.People prefer different leadership or management style. • 5. People differ in their needs for contact with others • 6.People differ in their loyalty and commitment to organizations.

  12. SPECIAL APTITUDES • 1. Mechanical ability. • 2. Psychomotor ability[ head and hand ] • 3. Visual skills • 4. Clerical skills

  13. Pg. 131 DEALING WITH INDIVIDUALS • Example of an objective: • I want to pass inm102-4 this semester. • An objective must meet 5 requirements: • It must be measurable. • It must have a time span. • It must be challenging. • It must have focus. Focus on the right things. • It must be attainable

  14. ADVANTAGES OF OBJECTIVES • 1. Lead to better performance. • 2. Personally satisfying. • 3. Buids or enhances confidence. • 4. Gives direction.

  15. CONTROL • 1. SELF CHECKING ! • 2.Control things that have the most forceful impact. • 3. Control work points. • 4.Communicate

  16. Pg 135 Interpersonal Relations in the Workplace • 5.1 PROMOTING GOOD RELATIONS • 1. Clarify expectations. • 2. Establish a relationship of trust. • Be available • Be predictable • Be loyal 3. Give help and support. 4. Respect the manager’s authority. 5. Solve problems together.

  17. 5.2 Dealing with problem cases. • 1. Do not break self esteem. • 2. Don’t attack the person; attack the problem. • 3. Don’t simply assume that an offence has been committed. • 4. Encourage the person to express an opinion or make a suggestion

  18. 5.2 Dealing with problem cases. • 5. Allow the person sufficient time. • 6. If possible and necessary, offer help. • 7. Make sure that an appropriate plan of action is devised. • 8.Set a definite follow up date.

  19. PG 143 GROUPS • 6.1 Why groups form? • 1. Pool of knowledge is greater. • 2. Approach to problem is more comprehensive. • 3. There is greater acceptance of solutions… • 4. Conceptualization of problem is improved.

  20. 6.2 Mature Teams • 1. Free communication and ; members make suggestions. • 2.Communicationn diffused rather than centralized. • 3.Difference of opinion aired. • Conflict managed openly. • 4.Informal leadership does not threaten formal leadership. • 5. Group members do not gossip about each other.

  21. 5 STAGES IN GROUP FORMATION • 1.FORMING – insecurity • 2. STORMING – conflict • 3. NORMING – cohesion/unity/agreement • 4. PERFORMING – doing as per agreement • 5. DEFERRMENT – breaking up till next time

  22. 6.3 QUALITIES OF A REALLY GOOD GROUP • 1. Takes carefully thought out decisions. • 2. Individuals feel that they can reach their objective because of group support. • 3. All members feel free to contribute. • 4. Individual knowledge is shared. • 5. Differences are approached constructively. • 6. Clear decisions are taken.

  23. 6.4 TYPES OF LEADERS • 1. Administrative • 2.Bureaucratic • 3.Experts • 4. Ideologues • 5.Charismatic leaders. • 6. Symbolic leaders

  24. LEADERSHIP STYLES • 1. AUTOCRATIC – “dictator” • 2. DEMOCRATIC – allows group contribution-helps. • 3. LAISSEZ-FAIRE – complete freedom