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Functional Business Systems. Some Information Systems are cross-functional Example: A TPS can affect several different business areas: Accounting, Human Resources, Production, etc. Some Information Systems concentrate on one particular business area (Accounting for example).

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functional business systems
Functional Business Systems
  • Some Information Systems are cross-functional
    • Example: A TPS can affect several different business areas: Accounting, Human Resources, Production, etc.
  • Some Information Systems concentrate on one particular business area (Accounting for example).
  • However, to meet all the goals and needs of a business area, the Information System may not fit into one of the 6 general categories.
functional business systems3
A complete accounting system may have some of the characteristics of an

MIS,

TPS, and

DSS.

A complete marketing system may combine an

MIS,

ECS,

TPS, and

DSS

Functional Business Systems
chapter 7

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Chapter 7

More Functional Systems

which functional area interests you the most

0

0

Which functional area interests you the most?
  • Marketing
  • Finance
  • Human Resources
  • Accounting
  • Production/Operations/Manufacturing
marketing systems

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Marketing Systems
  • Interactive Marketing
  • Sales Force Automation
  • Customer Relationship Management
  • Market Research and Forecasting
  • Advertising and Promotion
  • Product Management
  • Sales Management
what is spyware

0

0

What is Spyware?
  • Shares my personal info with a data center
  • Takes control of my computer
  • Delivers pop-up adds
  • Tracks my Internet usage
  • All of the above
has anyone ever head of claria

10

Has anyone ever head of Claria?
  • Yes, its for allergies
  • Yes, its a cartoon
  • Yes, they are leaders in online behavioral marketing
  • No
targeted marketing
Targeted Marketing
  • appeal to people in specific Communities
  • Content of messages is aimed at targeted audiences
  • Context: If you buying plane tickets online, you might be more interested in ad for suitcases.
  • Demographic/Psychographic  Online Behavior.
summary
Summary
  • There is a connection between all of the following
  • Targeted Marketing, Marketing Information Systems, Spyware, Spam, and Junk Mail
  • Information about your online behavior allows companies to
  • Target you specifically
  • Learn about connections context, demographics, psychographics, and online behavor
manufacturing systems
Manufacturing Systems
  • This is where we see the use of process control systems.
  • From petroleum processing to toy manufacturing
  • CAM: Computer Aided Manufacturing
  • CIM: Computer Integrated Manufacturing
computer integrated manufacturing cim
Computer Integrated Manufacturing (CIM)
  • Simplify production processes. Re-engineer vs. gradual improvement.
  • Automation – robotics, artificial intelligence
  • Integrate production process with other systems: Order processing, inventory control, finance systems.
human resource systems
Human Resource Systems
  • HRM: Human Resource Management
  • Employee Self-Service Systems
  • Online HRM systems...
  • Integration with Monster.com, CareerBuilder.com, etc.
accounting and finance systems
Accounting and Finance Systems
  • What is really the difference between accounting and finance?
investment management

10

Investment Management
  • Accounting
  • Finance
cash flow forecasting

10

Cash flow forecasting
  • Accounting
  • Finance
payroll

10

Payroll
  • Accounting
  • Finance
  • HR
  • Accounting mostly but some HR
order processing

10

Order processing
  • Accounting
  • Finance