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Industry Collaboration Event (ICE) Roger Hixson, NENA Technical Issues Director Delaine Arnold, NENA Committee Resource Manager NENA: The 9-1-1 Association
What are Industry Collaboration Events? • Industry Collaboration Events (ICE) are interoperability testing programs developed by NENA so NG9-1-1 vendors can test their equipment with each other in an open and collaborative environment • Every vendor agrees to keep the testing results private • It is not a certification program
NG9-1-1 ICE Steering Committee • Responsible for planning and executing the events • Sets the direction and expectations for an event • What will be tested and how • What information from the event will be released • Schedulingthe event • Select Chair and Vice-chair for Planning Committee • Composed from representatives from major stakeholder groups • Forms committees to plan individual ICE events
ICE Data Gathering and Reporting Committee • Provides an event’s final report: • Lists tests as completed or incomplete • Cannot be used for marketing or advertising • Answers the following questions regarding standards: • Which standards are clear and complete? • Which standards are too loose? • Which standards are too restrictive? • Which standards are missing? • Gathers feedback from participants
ICE Planning Committees • Formed at least 6 months in advance of an event • Made up of participating vendors • Determines what will be tested and how • Creates bi-lateral and complex test scenarios • Chair and Vice-Chair within Planning Committee
ICE 1: Test Location, Routing and Delivery of NG9-1-1 Calls • Held at Texas A&M University in College Station, TX from Nov 2 to 5 2009 • 20 NG9-1-1 components tested by 26 engineers from 16 companies • Plan was to test the end to end delivery of NG9-1-1 calls with location • 81 bilateral tests (67% completed) • 9 end-to-end tests (22% completed) • 21 detailed comments provided to NENA Technical leadership for review • 100% of participants found event useful and would participate again
ICE 2: Test NG9-1-1 Transitional Elements • Held at the AT&T Center for Learning in Irving, TX, May 25 to May 27 2010 • 19 companies participated • Plan was to test transitional elements such as LNG, LPG and RFAI • 64 bilateral tests (86% completed) • 54 complex scenarios (11% completed)
ICE 3: Location Information • Held in Bryan, TX Nov 29 to Dec 3 2010 • 7 companies participated • 6 recording companies also participated • Plan was to test more complex location data, especially GIS shapes • 76 bilateral tests (100% completed) • 382 complex tests (67% completed)
ICE 4: Call Routing Based on LoST Hierarchy • Held at the AT&T Center for Learning in Irving, TX week of Nov 14 2011 • 22 companies participated • Plan was to test NG9-1-1 call routing based on LoST hierarchy • 152 bilateral tests (100% completed) • 163 complex tests (66% completed) • Most complex ICE event yet
ICE 5: Accessibility to Emergency Services • Held at Illinois Institute of Technology (IIT) in Wheaton IL, the week of October 15, 2012 • 20 organizations participated including member from the hearing impaired community • Eventfocused on emergency services and solutions that directly support access to NG9-1-1 for people with disabilities (e.g., deaf, hard-of-hearing, speech-impaired, etc.). • Included audio, text and video tests
ICE 8: Interoperability with Recording & Logging Components • Held at IIT in Wheaton IL the week of November 4, 2013 • 20 vendors participated • Focused on testing interfaces for logging of processing events and recording NG9-1-1 multimedia and call data, as well as interfaces for retrieving and reproducing both. • Allowed vendors of all NG9-1-1 call processing elements to test logging, recording and retrieval interfaces while processing calls from origination to termination with different media types.
Upcoming Events • ICE 6 – End to End Test of i3 Architecture • Week of Nov. 9 at IIT • ICE 7 - Supplemental Data
Trends • Growing participation over all ICE events • Positive feedback form vendor community • ICE management and facilities have evolved for better testing capabilities • Growing interest in NENA establishing Certification Programs