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High-Performance Teams: Leveraging. Diversity. Presented by: Gloria Carter-Hicks. Race. Socio-Economic Status. Problem Solving . Gender. Age. Work Styles. Color. Education. Cultural Heritage. National Origin. Thinking. Religion. Knowledge. Family Status. Abilities.

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high performance teams leveraging

High-Performance Teams: Leveraging

Diversity

Presented by:

Gloria Carter-Hicks

slide2

Race

Socio-Economic Status

Problem Solving

Gender

Age

Work Styles

Color

Education

Cultural Heritage

National Origin

Thinking

Religion

Knowledge

Family Status

Abilities

Sexual Orientation

Skills

All Other Differences

Disabilities

Job Level

Physical Characteristics

2

slide3

Work Styles: Behaviors and Flexibility

Task

Driver - Style

Analytical - Style

Ask

Tell

Amiable - Style

Expressive - Style

  • Ask / Tell: The way one is perceived as influencing others.
  • Task / People: The way one is perceived as expressing feelings relating to others.

People

3

diversity definitions cont
DIVERSITY DEFINITIONS(cont.)
  • Valuing Diversity means viewing differences among individuals as assets rather than liabilities.

4

diversity definitions cont5
DIVERSITY DEFINITIONS(cont.)
  • Leveraging Diversity means utilizing those differences among individuals to accomplish the goals of the organization in a manner that is aligned with stakeholder expectations.

5

slide6

Quality of Interactions

Interactions

No common

purpose

Recognizes

Common Purpose

Focuses on

Common

Purpose

Single-Unit

Focus & Success

High

Good

Medium

Low

DevelopmentStages

High Performing

Forming

Storming

Norming

slide7

Team Productivity & Development

Productivity

High

High

Development

Low

Low

Forming

Forming

Storming

Storming

Norming

Norming

High Performing

High Performing

7

ten characteristics of successful teams
Ten Characteristics of Successful Teams
  • Commitment to common shared objectives
  • Interdependence
  • Clarity of objectives, roles, responsibilities, and accountability
  • Everyone accepts ownership, responsibility, and fully participates

8

ten characteristics of successful teams9
Ten Characteristics of Successful Teams
  • Conflict and differences are openly discussed and quickly resolved
  • Members communicate openly and practice active listening skills
  • Mutual trust and respect for others
  • Feedback is shared regularly and it is balanced

9

ten characteristics of successful teams10
Ten Characteristics of Successful Teams
  • Align tasks / assignments with individual strengths and talents
  • Leverage the of the team

diversity

10