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Computer Services Overview
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  1. Computer Services Overview A look at the computing facilities available at The School of Business and Temple University Presented by Zeke Moctezuma , Computer Services

  2. Agenda • Types of Computers at Temple • Computer facilities at FSBM • Smart Classrooms • Other Temple Labs near by • Multi-User systems at Temple • Help Desks at Temple • Temple Seminars • Wireless Configuration

  3. Types of Technology at Temple

  4. Types of tech. • Desktop PCs, Macs & Laptops (depends on the School or building) • Provide access to word processing, spreadsheet, database, presentation, and other applications • Provide access to Temple’s Specific software programs (business programs) • Laptop surf stations at Tuttleman and Speakman lounge • Register Mac in Speakman Room 30 or 28 • Wireless Access in Most buildings

  5. Computer facilities at The Fox Business School http://sbm.temple.edu/it/facilities.html

  6. Lab 26 and 27 (Teaching Labs) Multimedia Instructional (Hours depend on availability when not in use for classes.) • Hours: • Open Monday to Friday: 8:00 am to 8:00 pm Closed on Saturday and Sunday • Equipment: • 35 Pentium 4 networked PCs in each room with Projection system, Audio and Video capabilities. • --Windows XP Pro Classroom Lab -Lab hours depends on class schedule • Zip drive, CD-Rom & access to Jump drive • Statistical software and business software • Full Internet Access • Free Laser & Color printing.

  7. Lab 29 Biz Tech Server Lab • Hours: • Hours 8:00 am - 8:00 pm Mon. to Fri • (by request from MIS Dept.) • Equipment: • (Special Projects Lab reserved for MIS students or Special projects) • Every station has an IBM Workstation and server

  8. Lab 6 Open Lab • Hours: • Mon.-Fri., 8:00 am to 8:00 pm • Sat 9:00 am - 5:00 pm • Equipment: • 44 Pentium 4 Workstations with Windows XP Pro Full Internet Access / IE & MSN Messenger • CD-ROM, Zip drives and Jump Drive Access • MS Office XP Pro • Business and Statistical programs • Free High quality color & laser printing

  9. Smart Classrooms Room 112, 113, 114, 115, 214, 215 Temple has 7 levels of smart room!

  10. Other Temple Labs near by http://www.temple.edu/cs/labs/index.htm

  11. Paley Library Scholars Information Center (SIC) • Hours: • Mon. - Thu. 8:00 am - 11:30 pm • Friday 9:00 am - 7:30 pm • Sat 9:00 am to 6:00 pm • Sun 12:00 to 11:30 pm • Equipment: • 88 PC desktops w/ MS Office XP Pro and • 10 Macs • Full internet access, Industry research databases • Laptop Loaner Program at Circulation desk

  12. Tuttleman Learning Center(next to Paley) • Hours: • Monday – Thursday (open 24 hours) • Friday (1:00pm to 7:30pm) • Sat. (9:00am to 6:30pm) • Sun (12:00 to 8:00pm) • Equipment: • Instructional Classrooms • 4 PC Labs w/36 PC’s • 2 Mac Labs w/36 Macs • 88 Pc’s and 10 Macs (public use) • 70 Laptop Surf stations

  13. Student Computing Center SCCWACHMAN HALL, Ground Floor • Hours: • Mon.- Fri. 8:30 am to 5:00 • Equipment: • 40 PCs, 46 Macs

  14. Other Temple Computer Labs • Center City Campus (SIC) 1515 Market St. • Hours 10:00 – 10:00pm • 4nd floor Computer Lab Room 404 (open lab) • 30 PC’s general software • 6th Floor Computer Lab Room 621 • 35 PC’s • Contact Kenneth Ward  Computer Lab Manager for local support: • 215-204-2686 or 215-204-1521 4th floor • email kenneth.ward@temple.edu • “MBA Business Office Center” 6th Floor 624 • Wireless Access throughout building • 6 Dell P4 computers • 2 scanners, Fax Machine & copier • 1 Laser & 1 Color Printer • 2 Video Conferencing stations with PC video cameras

  15. Multi-User systems at Temple

  16. Multi - user systems at Templefor Email and Research • To Open AccessNet Account • Go to http://accounts.temple.edu • TU Portal (Web based) https://tuportal.temple.edu • Provide access • TU Mail • Blackboard • OWLNet • Diamond Dollars • Cherry & White Pages or - Temple Help desk at Ground Floor Wachman Hall - FSBM Computer Services Speakman Room 30

  17. Internet Access from Home • PPP for Windows • (check out the help yourself site) • Will enable you to run TCP/IP protocol software Free from home over the modem through Dial-Up

  18. Help Desks at Temple

  19. FSBM Help Desk • Fox School of Business, Computer Services • Hours: • 8:00 am to 5:30 pm, Mon. - Fri. • Support: • Phone: 215.204.6597 or 215.204-5137 • Walk-in: Room 30 or 28 Speakman Hall (basement) • Email: help@sbm.temple.edu • URL: http://sbm.temple.edu/it • or check us out at the technology link from http://sbm.temple.edu

  20. Help Desk • Computer Services Help Desk,Wachman Hall, Ground Floor. • Hours: • 8:30 am - 5:00 pm • Support: • Phone: 215-204-8000 • Walk-in: 9:00 am - 4:30 pm • E-mail : helpdesk@temple.edu • Web URL: http://www.temple.edu/cs • Extensive Support (bring your laptop in) • New: Live Chat support http://www.temple.edu/cs/helpdesk/contact/index.html • New: Help yourself Center:http://www.temple.edu/cs/helpdesk/helpyourself.html

  21. Temple Seminars

  22. Free Computer Seminars • Seminars • Approx. 2 hour sessions. • Covering PC/ Mac fundamentals to advanced software packages • To attend fill out registration form and submit at Main Help Desk (Computer Bldg.)

  23. Free Documentation • Educational Bulletins • General Bulletins and Quick Reference Guides • Bits & PCsnewsletter • computer newsletter lists the details of the seminar schedules and descriptions • 4 times a year, helpful tips and seminar schedules, technology & trends, available at most help desks • Computer Guidebook – • in-depth detail of all computing resources at Temple.

  24. Wireless Configuration • Register Mac Address • http://www.temple.edu/cs/wireless • Enable Wep key • 8ac93b0237f9ead187fde45815 • Configure Proxy • http://www.sbm.temple.edu/laptop/updates.html

  25. QUESTIONS