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MITIGATION

FOUR PHASES OF EMERGENCY MANAGEMENT. MITIGATION. PREPAREDNESS. Pre-event Post event. Pre-event Post event. RESPONSE. RECOVERY. Vulnerability/Risk. Business Crisis. Management Functions. Assessment. Crisis Management/CM Team. Business Area Analysis. Crisis. Communication.

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MITIGATION

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  1. FOUR PHASES OF EMERGENCY MANAGEMENT MITIGATION PREPAREDNESS Pre-event Post event Pre-event Post event RESPONSE RECOVERY

  2. Vulnerability/Risk Business Crisis Management Functions Assessment Crisis Management/CM Team Business Area Analysis Crisis Communication Business Area Impact Analysis CRISIS EVENT Risk Based Decision Making Restoration Incident Management Contingency Planning Incident Response Business Business Training/Ex- ercises/ Resumption Recovery Disaster 5-2 Drills Recovery

  3. 5-3

  4. Hazard Risk Management Communicate and Consult Establish the Context Objectives Stakeholders Criteria Define key elements Identify the Risks Hazards analysis Vulnerability analysis Analyze the Risks Review controls Likelihoods Consequences Level of risk Evaluate the Risks Evaluate risks Rank Risks Treat the Risks Identify options Select the best responses Develop risk treatment plan Implement Monitor and Review 5-4 Emergency Management Australia, 2002. Emergency Risk Management

  5. Average financial impact of just one hour of data center down time: • (Contingency Planning Research - www.drj.com/new2dr/stats 1996) • Telephone ticket sales - $69,900 • Airline reservation centers - $89,500 • Retail catalog sales centers - $90,000 • Infomercial 800-number promotions - $199,500 • Credit card sales authorizations - $2.6 million • Retail brokerage firm - $6.5 million • 30% of companies hit by a major catastrophe never reopen, and another 29% do not reopen for two years. (Meta Group Research Feb 2002) • Companies deprived of key computer systems for only 10 days never recoup their losses, and half shutdown within 5 years. (Meta Group Research Feb 2002) • eBay estimates it lost $5 Million in sales and $4 Billion in stock • value after a hacker shut down its site for 22 hours (Marsh Consulting) 5-5

  6. Forum 1 - Natural Disaster Reduction Initiatives of the Insurance Sector • Forum 2 - The Uncertainty of Managing Catastrophic Risks • Forum 3 - Cities and Megacities at Risk from Natural Disaster • Forum 4 - National Lessons from the California Earthquake Loss Reduction Plan • Forum 5 - A Global Perspective on Reducing Losses from Natural Disasters • Forum 6 - Disaster Recovery Business Alliances • Forum 7 - Real-Time Monitoring and Warning for Natural Hazards • Forum 8 - Reducing Losses from Floods • Forum 9 - Protecting Our Critical Infrastructure • Forum 10 - Motivating People to Do Something About Natural Hazards • Forum 11 - Natural Disaster Reduction: Challenges for the Next Century • Forum 12 - Public Health in Natural Disasters • Forum 13 - Mobilizing DOD Hazard Reduction Forces • Forum 14 - When Natural and Industrial Hazards Collide PPP 2000 Forum Topics 5-6

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