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This document provides detailed troubleshooting steps and repair codes for addressing touch lock-up issues in the LG KP500 model. It outlines common symptoms, particularly the B-to-B connector reassembly and shield CAN modifications. Users are instructed to check connections for settings and download the latest software version if needed. Each modification type has corresponding defect and repair codes for reference, ensuring an efficient resolution process.
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LGE Internal Use Only Model : KP500 Revision : V1.0 (22 / Dec / 2008) LG Electronics
Change History Contact Point : Hyung Kyu Sun (winteri78@lge.com)
Touch Lock Up [□ SW □ HW] • Modification Type (Solution) Reassemble the B-to-B connector between Touch Window and Main Board • Check Flow 1) In case you receive defective phone like this symptom, 2) First, check the connection of B-to-B connector 3) If it's unconnected, reassemble this connector • Location • Code Guide Defect Code : FL Repair Code : T3
Touch Lock Up [□ SW □ HW] • Modification Type (Solution) Remove the bent fingers of shield CAN • Check Flow 1) In case you receive defective phone like this symptom, 2) First, check the status of shield CAN 3) If it's unmoral such as bent, remove the below fingers • Location • Code Guide Defect Code : A5 Repair Code : T3
SW Problem [□ SW □ HW] • Modification Type (Solution) Improving SW • Check Flow 1) In case you receive defective phone like this symptom, 2) You should download the latest version. 3) After downloading, try to test again. • Code Guide Defect Code : A2, P3, FJ Repair Code : S4