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“LESSONS LEARNED” NEW JERSEY VETERANS HELPLINE 1-866-VETSNJ4… YOU! (1-866-838-7654) A Partnership of UMDNJ- UBHC & NJ DMAVA. NEW JERSEY VETERANS FOR YOU HELPLINE AT UMDNJ-UBHC. Is answered 24 /7 by Veteran/Peer clinical staff & counselors with military expertise
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NEW JERSEY VETERANS HELPLINE 1-866-VETSNJ4… YOU!
A Partnership of
UMDNJ- UBHC & NJ DMAVA
Total calls : 5,637/8,882 Service Requests
Call backs by Veteran/Peer Counselors: 3,324
Telephone Counseling /Treatment Requests: 1,564
2009 (6 MONTHS)TOTAL CALLS/CONTACTS = 7,358
FIELD/GROUP CONTACTS = 5,391
CALLS & TELEPHONE COUNSELING = 1,050
Gender – 70% male; 24% female; 6% unknown
June 1, 2009 to June 16, 2009
Appointments Immediately 18
Yellow Ribbon Committee 60-Day Reintegration Project
250 – Breakout groups for New Jersey Veterans Administration/NJDMAVA
Post Deployment Survey Distribution – Anna Kline & Team
(12:15 p.m.) (Team Briefing – Logistics & Details)
Small Group Break Out Sessions
REINTEGRATION: The time when the service member eases his/her way back into a routine and returns to the day-to-day civilian life.
To avoid upsetting the balance established during the service member’s absence, the veteran must slowly work his/her way back into the family. 30, 60 & 90 day events will support soldier and his/her family as a follow-up
MOS- Military Occupational Specialty
OIF- Operation Iraqi Freedom
OEF- Operation Enduring Freedom
LOD- Line of Duty
NJDMAVA-New Jersey Department of Military & Veterans Affairs
FAC- Family Assistance Centers
VSO- Veteran Service Organization
WARRIOR SPIRIT-Acknowledge it!
An intensity of life filled with energy and readiness to act when needed protecting one’s family, neighborhood, nation and world.
A total willingness to stand up for what is right with a sense of duty greater than one’s own need. Charles Lewis Arnold, MS, BCPC, CTM, CTSS
(ret. Master Sergeant, United States Marine Corps and New Jersey Army National Guard)
Veterans Helpline Callers
Primary Diagnosis/Complaintwith Parenting/Family Issues
Depression 93%Anxiety 91%Aggression 89%Marital/Family 68%Violence 27%
89 confirmed suicides in 2007 with an additional 32 deaths being investigated
(U.S. Army Figures)
Department of Military and Veterans Affairs
VA New Jersey Health Care System
Bloustein Center for Survey Research, Rutgers University
All values significant at p=.000
Note: substance use treatment was measured for those with alcohol dependence,mental health treatment for those with PTSD and medical care for those with chronic, intense pain.
NOTE: Questions about screening and symptom reporting refer to post-deployment briefing only.
Veterans with mental health problems are at higher risk for physical health problems as well as for family and financial problems
Stigma is a serious barrier to veterans reporting and seeking treatment for mental health and substance abuse problems
Alcohol problems are rarely treated and may require intensive outreach to impaired veterans