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Good Teams

Good Teams. Teams and Teamwork in Business. Team. …a group of workers functioning together as a unit to complete a common goal or purpose. An example of a team (well, sort of....). Types of Teams.

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Good Teams

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  1. Good Teams Teams and Teamwork in Business

  2. Team …a group of workers functioningtogether as a unit to complete a common goal or purpose. An example of a team (well, sort of....)

  3. Types of Teams • Problem-Solving Teams and Virtuoso Teams Problem-Solving Teams -Knowledgeable employees brought together to tackle a specific problem • Virtuoso TeamsExceptionally skilled and talented individuals brought together to produce significant change • Self-Managed Teams Group of employees with authority/skills to manage selves • Cross-functionalTeams • Individuals with varying specialties, expertise, skills brought together to achieve a common task • Virtual Teams Members geographically dispersed but communicate electronically

  4. Self-Managed Teams

  5. Figure 10.7: Stages of Team Development

  6. Roles Within a Team • Task Specialist: pushes forward toward goals and places the objective first • Socioemotional: supports and encourages the emotional needs of other members • Dual: focuses on both the task and the team • Nonparticipant: does not contribute

  7. Team Cohesiveness …members get along and are able to accomplish their tasks effectively.

  8. Emotional Intelligence (EQ)and Employee Motivation Two Aspects • Understand yourself and your goals, intentions, responses, behavior • Understand others and their feelings Source: “Emotional Intelligence (EQ),” http://www.businessballs.com/eq.htm

  9. Five Domains of Emotional Intelligence (EQ): • Knowing your emotions • Managing your emotions • Motivating yourself • Recognizing and understanding other people’s emotions • Managing relationships; i.e., managing the emotions of others

  10. The Best Teams…. • Contain 5 to 12 people • Have members that introduce themselves and describe past work experience • Usually compete against other teams • Have favorable appraisals from outsider • Have agreed-upon goals • Have frequent interaction

  11. Bad Teams are: • Stressful • Time-consuming • Not effective • Unable to resolve conflict • Not productive

  12. Good Teams Produce these Benefits • Reduced turnover • Reduced costs • Increased production • Increased quality • Increased customer service • Higher job satisfaction • Harmonious work environment

  13. The Best Ways to Resolve Team Conflict are: • Disagreeing members should analyze situation more closely • Conflicting members should be respectful and professional • Conflicting members should seek a compromise. Find theTHIRD ALTERNATIVE. • DO NOT avoid or ignore conflicts. They will fester and become much worse! • If done right, conflict resolution can make a team stronger.

  14. Try this Team Exercise… • The Ball Game

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