Chain of command/Line manager and Formal/Informal groups

1. Chain of command/Line manager and Formal/Informal groups By Hannah Williams, Pujah Shan and Ysabelle Hough

2. Chain of command • Chain of command is the order in which authority and power in an organisation is wielded and delegated from top management to every employee at every level of the organisation. • It is a typical pyramid shape, at each stage in the chain, one person has a number of workers directly under them, within their span of control. This person is directly responsible for a group of workers is called their line manager!

3. Formal/Informal groups • Formal – Formal groups are created by the organisation and are intentionally designed to direct members. • Examples of Formal groups: • Board of directors, • Committees, • Departments • (In school) – Teachers planning and setting up a meeting in the staff room to talk about an important matter • Informal – Informal groups develop naturally amongst organisations personnel without any direction from the management • Examples of Informal groups: • (In school) – Teachers just meeting up to discuss something, not planned

4. Does Sainsbury’s have these? • Sainsbury’s does have Formal Groups in their business, some examples of these are: • Board of directors meetings, • Operating board meetings, • Committees meetings • Sainsbury’s chain of command, consists of a tall hierarchical structure because it is a large business.

5. Does Thorpe Park have these? • Thorpe Park does have Formal groups in their business, some examples of these are: • Customer service meetings, • Engineering meetings