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5 Key Metrics to Track in Loan Servicing for Maximum Efficiency

If you do not measure the right KPIs, it can quickly compound into significant losses. So, to optimize your loan servicing processes, track the top 5 metrics mentioned below

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5 Key Metrics to Track in Loan Servicing for Maximum Efficiency

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  1. 5 Key Metrics to Track in Loan ServicingforMaximumEfficiency

  2. A famous saying by Peter Drucker goes, "You can't improve what you don't measure." It underscores the importance of measuring the effectivenessofyourloanservicingstrategies.Ifyoudonotmeasurethe rightKPIs,itcanquicklycompoundintosignificantlosses.So,tooptimize yourloanservicingprocesses,trackthetop5metricsmentionedbelow:

  3. 01 DELINQUENCYRATE(DR) This metric tracks the percentage of loans that are past due, signalingpotentialborrowerissuesandrisktotheloanportfolio. Totalnumberofdelinquentloans Totalnumberofloans DelinquencyRate (DR)Formula x100 =

  4. 02 LOANDEFAULTRATE Thismetricmeasuresthepercentageofloansintheportfoliothat havedefaulted,indicatingthelender'screditrisk. Loan Rate Default Formula Totalnumberofdefaultedloan x100 = Totalnumberofloans

  5. 03 NETINTERESTMARGIN(NIM) The metric shows the difference between the interest income generatedfromloansandtheinterestpaidonliabilities,showing portfolioprofitability. NetInterestMargin (NIM)Formula Interestincome−Interestexpenses = Averageearningassets

  6. 04 LOANTODEPOSITRATIO(LDR) Thismetricindicatesthelender'sliquiditybycomparingtotalloans tototaldeposits,showinghowmuchofthedepositsareusedfor lending. LoantoDeposit Ratio(LDR)Formula Totalloans = x100 Totaldeposits

  7. 05 NON-PERFORMINGLOANS(NPL) Thismetricmeasuresthepercentageofloansnotgenerating interestorprincipalpayments,highlightingriskexposure. Non-Performing Loans(NPL)Formula Non-performingloans = x100 Totalloans

  8. ReadytoTakeOff? Experiencethedifferenceloanmanagementsoftwarecanmake. Thefutureofloanservicingishere www.brytsoftware.com

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