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NON-VERBAL COMMUNICATION

NON-VERBAL COMMUNICATION. DISCUSSION SESSION #53 X420 Career Planning and Placement. Interpreting Non-Verbal Communications. 7% Verbal 38% Way words are said 55% Facial expressions. Human Communication. Sender: Thinking Encoding Transmitting Receiver: Perceiving Decoding

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NON-VERBAL COMMUNICATION

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  1. NON-VERBAL COMMUNICATION DISCUSSION SESSION #53 X420 Career Planning and Placement

  2. Interpreting Non-Verbal Communications • 7% Verbal • 38% Way words are said • 55% Facial expressions

  3. Human Communication Sender: • Thinking • Encoding • Transmitting Receiver: • Perceiving • Decoding • Understanding

  4. You Cannot NOT Communicate • Body movement • Personal space • Touch • Voice • Environment • Artifacts • Physical characteristics

  5. Nonverbal Communication • Clarify • Mixed messages • Communicate over long distances

  6. Body Movement • Gestures • Obscenities • Illustrations • Emotional State

  7. Personal Space • Intimate • Personal • Work • Public

  8. Tactile Communication • Touch • Handshake

  9. What you can tell from a person’s: • Voice • Environment

  10. Artifacts • Clothing • Jewelry • Perfume • Beauty Aids

  11. Physical Characteristics • Mesomorph • Endomorph • Ectomorph • Skin color • Body hair • Body odor

  12. Nonverbal Messages • Present in all communications • Mean different things • May be intentional or unintentional • Provide information • May contradict verbal message • May outweigh verbal message • Depends on the total environment • May have positive or negative effects

  13. EVALUATION QUESTIONS USE: • a. Strongly agree • b. Agree • c. Disagree • d. Strongly disagree • e. Don’t know • I found the presentation material easy to understand. 2. This session increased my knowledge of the subject presented. 3. I will be able to use some of the information from this session in the future. 4. The presenter was well prepared for this session. 5. This presentation should be repeated in future semesters.

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